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“Perhaps the best club lounge of them all” 5 of 5 stars
Review of InterContinental Sydney

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InterContinental Sydney
5.0 of 5 Hotel   |   117 Macquarie Street, Sydney, New South Wales 2000, Australia   |  
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Ranked #19 of 175 Hotels in Sydney
Certificate of Excellence
Fairlight, Australia
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
“Perhaps the best club lounge of them all”
5 of 5 stars Reviewed August 22, 2013

Just spent 2 nights at the Intercontinental in Sydney for our wedding anniversary. This was our 4th stay at this hotel and again it did not disappoint.
We booked a club room and had an Opera House view which was spectacular. The eastern view is also well worth it for slightly less as the views are not interrupted by other buildings around.
The levels of service were impeccable from check in to housekeeping all the way to the staff in the club lounge.
Location is fabulous with walking distance to many major attractions such as the Opera House, the Rocks, Harbour Bridge, Botanic Gardens and shopping up through Pitt Street Mall and all the boutiques.
The views from the club lounge are spectacular from breakfast in the morning all the way through to the complimentary drinks in the evening. We have stayed at quite a few hotels around the world and views from this lounge are just about unequalled.
Well worth a visit just for the view.

Room Tip: Eastern view rooms are the pick and the higher up the better
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interconsydney, General Manager at InterContinental Sydney, responded to this review, August 23, 2013
Dear Lifestoshort_enjoy

Thank you for taking the time to write your review, it is appreciated.

Wonderful to read that each and every stay has not disappointed you. Thank you for sharing and we will continue to look forward to welcoming you back to InterContinental Sydney.

Warm regards
Joerg Boeckeler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,458 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (744)
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Perth
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 21, 2013

Hotel is in a great location overlooking Sydney Harbor particularly if you are in the harbor view rooms and up high in the club section. Service overall was good but could have been better. Being A priority member, it lacked several courtesies that we have come to expect from this group. The club room was nice but limited in some of its services and closes too early for being in a major city like Sydney. The club room was short staffed on Sunday night during cocktale hour which limited the good service .Rooms are small but that's more because it is a business hotel rather than a resort. It is well appointed and has good room services and staff is warm and friendly. We would stay there again as was comfortable and is in the right position to town, shows and the bridge.

Room Tip: Stay in the club room as it provided extras that are worthwhile and the club room has a stunning vie...
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interconsydney, General Manager at InterContinental Sydney, responded to this review, August 23, 2013
Dear PeteSharon57

Thank you for sharing your stay with us. I would like to however apologise to you for any shortfall you found in our service, please rest assured your comments have been taken on board.

I am pleased however to read that you will continue to stay with us whenever you visit Sydney.

Thank you again and we will continue to look forward to welcoming you back.

Warm regards
Joerg Boeckeler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2013

I cannot fault anything about this hotel.
The staff impeccable, facilities and location are amazing with the rooms offering a charm that no other hotel in Sydney offers!
The upgrade to a suite and the Club are well worth it!
This hotel is where I proposed to my now wife with our most recent stay celebrating our first wedding anniversary!
The staff (especially Billy) went above and beyond in celebrating with us and it is something my wife and I will remember for a long time!
If you are looking for a hotel that will impress your partner, Intercontinental Sydney is a stand out!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interconsydney, General Manager at InterContinental Sydney, responded to this review, August 23, 2013
Dear Robrooya

It was so enjoyable to read your review, thank you.

Very pleased we were chosen as your special venue to propose to your wife and to also celebrate your 1st Anniversary.

We do hope we shall be able to welcome you each and every anniversary.

Warm regards
Joerg Boeckeler
General Manager
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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2013

I decided to book this hotel for our Sydney trip as I read good reviews from Trip Advisor. It was for my husband's 35th birthday so I made a note during the booking about this. My husband arrived in Sydney earlier so he checked in first. Upon arrival we received a free upgrade to the 23rd floor Harbour view (amazing view from the room) and the front desk staff was so lovely to congratulate him on his birthday. When he came in to the room, he received complimentary truffles and a bottle of red wine. I arrived a few hours after him and sneakily ordered a small birthday cake to be delivered to the room. When it arrives in the room, not only that they decorated the slice of cake beautifully, they also gave us a complimentary bottle of sparkling which was wonderful!

The location of this hotel can’t be more convenient, it was a stroll away to the Opera House with lovely restaurants along the harbour. We had dinner downstairs on the first night at the Meat & Wine Co which was great. I recommend going to Searock Bar for an afternoon beer with their yummy chips overlooking the boats if it is a sunny day, and then walk to the Opera House, the view was just stunning with the bridge in the background!

In overall, this hotel is amazing, with the highlight of the consistently high standard service and location of being top notch. The only negative aspect was that the windows are not double glazed and I am a light sleeper, so I could hear the noises from outside.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interconsydney, General Manager at InterContinental Sydney, responded to this review, August 23, 2013
Dear Desre07

Thank you so much for sharing your experience.

It is always a great pleasure to read such wonderful feedback. I am very pleased you enjoyed the upgrade and special treats for your husbands birthday.

Thank you again and we do look forward to welcoming you once again in the very near future.

Warm regards
Joerg Boeckeler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 18, 2013

Stayed 3 nights in a king room and loved it. The rooms were comfortable and although we didn't spend much time at the hotel due to sightseeing, we loved how close it was to the sights and cafes etc. We had a Sydney harbour bridge climb early in the morning so we were able to just walk there with no dramas. The gym facilities were also excellent and we were given the opportunity to go up to the VIP top floor and it was an amazing view of the harbour at night! Would stay there again!

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interconsydney, General Manager at InterContinental Sydney, responded to this review, August 23, 2013
Dear Laus77

Thank you for takin the time to write your review and sharing your experience in Sydney.

Pleased you enjoyed every aspect of your stay.

Thank you again and we do look forward to having you with us once again.

Warm regards
Joerg Boeckeler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 18, 2013

Everything you would expect from an InterContinental and in a great location, it is an easy walk to the ferry terminal, opera house, the rocks, and the rest of CBD. Very close to a great place to run in the botanical gardens. The rooms are reasonable size; several of the rooms look in to either the botanical gardens or the harbour. Always my favourite place to stay in Sydney.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interconsydney, General Manager at InterContinental Sydney, responded to this review, August 23, 2013
Thank you for sharing your stay and we are most pleased that all expectations were met.

We appreciate your review and we do look forward to welcoming you once again.

Warm regards
Joerg Boeckeler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 18, 2013

We only stayed for a night to see friends. We did however love the club room facilities as always.
We will be back very soon and for a longer stay. The staff are simply superb. The views from the club lounge are beautiful whether it's at night or daytime. The location is magnificent - close to all major attractions so you'll be using your camera often.

Room Tip: ALWAYS book a club room......it's well worth it.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Interconsydney, General Manager at InterContinental Sydney, responded to this review, August 23, 2013
Dear Moyers55

Pleasure to read your review, thank you.

I am pleased you enjoyed your stay with us as well as our Club InterContinental.

Looking forward to welcoming you once again.

Warm regards
Joerg Boeckeler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Sydney

Address: 117 Macquarie Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Free High Speed Internet ( WiFi ) Spa Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Sydney
#8 Romantic Hotel in Sydney
#10 Family Hotel in Sydney
#14 Business Hotel in Sydney
#18 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Sydney 5*
Number of rooms: 509
Official Description (provided by the hotel):
InterContinental Sydney has been the luxury hotel of choice to meet, do business and unlock authentic experiences that make Australia's harbour city one of the best places in the world to live, work and visit. From its exceptional service and world-class facilities to luxury accommodation and rooftop Club InterContinental that overlooks Sydney harbour, it offers everything you need to make your time in the city count. With a total of 509 rooms and suites, 15 meetings and conferences spaces and dining options offering both seasonal fresh seafood buffet and a la carte dining, InterContinental Sydney caters for everyone. ... more   less 
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Also Known As:
Intercontinental Sydney Hotel Sydney
Sydney Intercontinental

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