Warm and efficient check-in experience. Platinum Ambassador status. Upgraded to the lovely Governor's Suite ($1,800 a night), from an Opera House View Club room ($700). Club lounge as wonderful as ever for canapes from 5.00pm and breakfast in the morning - only marred by clueless guests who talk at the top of their voices on their mobile phones. Service in the Club lounge impeccable. I've had some issues in the past with the Sydney Intercontinental, but it appears that they have lifted their game. A very enjoyable stay.