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“Perfect location, helpful staff” 4 of 5 stars
Review of InterContinental Sydney

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InterContinental Sydney
5.0 of 5 Hotel   |   117 Macquarie Street, Sydney, New South Wales 2000, Australia   |  
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Ranked #19 of 177 Hotels in Sydney
Certificate of Excellence
Stockholm, Sweden
Level Contributor
127 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Perfect location, helpful staff”
4 of 5 stars Reviewed January 16, 2013

We stayed at this hotel for 3 nights around New Years Eve and it was a great experience. From the moment we checked in we felt very welcome by the staff, they helped us a lot. We had a room on the 30th floor facing the botanical gardens, the bed was large and very comfortable, there was good storage and the décor was really nice and tastful. Complimentary tea and coffe was stocked daily. The bathroom had a small window that could be opened, a funny detail. The pool at the top floor had great views of the Sydney Opera house and the bridge, they also have a fully equipped gym. The location is the best, right at the heart of Circular Quay so you can easily get everywhere you want by ferries, train or bus, or by foot. The only negative I can think of is that internet is a bit expensive.All in all I can highly recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 24, 2013
Dear Sannis82

Thank you very much for sharing your experience with us on Tripadvisor. So very pleased you had a great stay with us and all your expectations were met.

We do hope we have the opportunity to welcome you back again in the very near future.

With best regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,675 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (819)
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English first
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 16, 2013

I recently stayed here with my wife for a short getaway for our wedding anniversary. The Intercontinental Sydney is in a fantastic position walking distance to all major destination of Sydney with beautiful views of the harbour.

Our stay wouldn't have been as amazing as it was if it wasn't for the staff. From check in to check out hands down the best, most friendly and enthusiastic staff that I have come across from all my travels. They went above and beyond their duty to ensure that our stay was one to remember and I thank them for everything they did.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 24, 2013
Dear Michael S

So pleased you decided to celebrate your wedding anniversary with us.

Thank you very much for the great comments regarding our colleagues, they do take great pride in their roles ensuring our guests have a memorable stay.

Your review is appreicated and we do hope to welcome you back again very soon.

With kind regards
Clay Bennett-Bremner
Acting General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 14, 2013

I enjoyed staying in this hotel. It was across from the Botanical Gardens and walkable to the ferry, opera house, and convenient to restaurants. The services was very good as well as the breakfast. We were in Sydney for only four days and would recommend staying a little longer. A wonderful hotel in a great city!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 24, 2013
Dear Nice/taste

Great to read that you enjoyed your 4 day stay with us, hopefully next time it will be longer.

Thank you and we look forward to having you stay with us again.

With kind regards
Clay Bennett-Bremner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 14, 2013 via mobile

Stayed here for 3 nights on the last leg of our Sydney trip. Have stayed at many hotels in this city including the shangri la just along the quay, we can't decide which one is better out of the two but we thoroughly enjoyed our stay here! The staff were all very helpful and welcoming. Our king room on the 17th floor was spacious and comfortable and was supposed to be a city view room so didn't expect much but we were lucky to get a view of the botanical gardens which was a lovely surprise! We had breakfast included in our rate which was a delicious buffet breakfast and were spoilt for choice what to eat each morning. The pool on the 31st floor is small but ample and provides amazing views over the harbour of the opera house and harbour bridge, got some great photos from up there. We enjoyed our stay so much we wished we were staying longer and will hopefully return here when we next visit Sydney!

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear Lauren O

Thank you for the great review and so pleasing to know that you had a great stay with us with all expectations being met.

We also hope you can return to us for hopefully a longer stay next time.

Thank you again and we look forward to having you return.

With kind regards
Clay Bennett-Bremner
Acting General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 14, 2013

This is a fantastic hotel for anyone visiting sydney. The rooms are spacious and the location is perfect being right near Circular Key. .

We had a city view room and whilst the room was very nice I think the rooms could do with a soft refurbishment and being a 5 star hotel, a shower over the bath isnt what you would come to expect.

This is possible different in the harbour view and club rooms.

The pool is small but the view is amazing and I would highly recommend a splash :)

The club lounge would be amazing as it is on the top floor. Highly recommend to those with the cash to do so.

Room Tip: Chose a club room if possible as room and club lounge look amazing.
See more room tips
  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear Will_Stuart

Appreicate your review, thank you.

Your review was a pleasure to read and so very pleased you had such a wonderful stay with us.

Thank you again and we look forward to welcoming you back again very soon.

With kind regards
Clay Bennett-Bremner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Jolla, California
Level Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed January 13, 2013

We stayed in the northeast corner suite on the 17th floor, and the experience was world class. My wife and I stayed in a very luxurious king bedroom, with plenty of closet and drawer space to unpack all of our family’s four pieces of luggage. Our two kids each slept on roll away beds in the suite area, which were provided to us by the hotel at no issue. The views from our room were of the Opera House in the Sydney Harbor, and the room was very quiet the entire time, even though Circular Quay is just a few blocks away. We booked through AMEX Platinum and thus our breakfasts were included. The buffet breakfast is diverse, healthy, and ever-changing each day. The selection was so broad that even though we ate four breakfasts there, it never got stale. The fitness facility on the 31st floor has panoramic views of the city, and all of the exercise equipment that you could ever want. Make sure not to miss the Maritime Museum in Darling Harbor, with an Australian submarine and destroyer to tour—a must see for the family.

Room Tip: The northern face of the property faces Sydney Harbor, so try and get a room there.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear David

Thank you for your review, a pleasure to read.

We do enjoy receiving such a glowing review and knowing our guest's have departed with after having such a wondeful experience.

Thank you again and we do hope we can welcome you back again very soon.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 13, 2013

Nice place to visit on a wet Sunday afternoon in Sydney! Three of us went for the buffet afternoon tea which included sparkling wine on arrival, the choice of several teas and help yourself buffet. The food was delicious and included sandwiches, savoury tarts and pies, waffles, crepes, creme brulees, cheeseboard, mini pavlovas, scones with cream and jam, and a variety of sweet cakes and slices. What I ate was delicious but certainly couldn't get through all that was available to try!! My tip would be not to have any lunch before you go, so you go with an appetite which we did! A pleasant way to spend an afternoon with attentive staff.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear JS410

Thank you for taking the time to write your review.

Pleased you enjoyed our high tea and agree, it is a great way to spend an afternoon.

Look forward to welcoming you back to The Cortile for another enjoyable visit.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Sydney

Address: 117 Macquarie Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Free High Speed Internet ( WiFi ) Spa Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Sydney
#8 Romantic Hotel in Sydney
#10 Family Hotel in Sydney
#14 Business Hotel in Sydney
#18 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Sydney 5*
Number of rooms: 509
Official Description (provided by the hotel):
InterContinental Sydney has been the luxury hotel of choice to meet, do business and unlock authentic experiences that make Australia's harbour city one of the best places in the world to live, work and visit. From its exceptional service and world-class facilities to luxury accommodation and rooftop Club InterContinental that overlooks Sydney harbour, it offers everything you need to make your time in the city count. With a total of 509 rooms and suites, 15 meetings and conferences spaces and dining options offering both seasonal fresh seafood buffet and a la carte dining, InterContinental Sydney caters for everyone. ... more   less 
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Also Known As:
Intercontinental Sydney Hotel Sydney
Sydney Intercontinental

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