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“Delicious high tea in "The Cortile" lounge” 4 of 5 stars
Review of InterContinental Sydney

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InterContinental Sydney
5.0 of 5 Hotel   |   117 Macquarie Street, Sydney, New South Wales 2000, Australia   |  
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Ranked #19 of 184 Hotels in Sydney
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Delicious high tea in "The Cortile" lounge”
4 of 5 stars Reviewed January 13, 2013

Nice place to visit on a wet Sunday afternoon in Sydney! Three of us went for the buffet afternoon tea which included sparkling wine on arrival, the choice of several teas and help yourself buffet. The food was delicious and included sandwiches, savoury tarts and pies, waffles, crepes, creme brulees, cheeseboard, mini pavlovas, scones with cream and jam, and a variety of sweet cakes and slices. What I ate was delicious but certainly couldn't get through all that was available to try!! My tip would be not to have any lunch before you go, so you go with an appetite which we did! A pleasant way to spend an afternoon with attentive staff.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear JS410

Thank you for taking the time to write your review.

Pleased you enjoyed our high tea and agree, it is a great way to spend an afternoon.

Look forward to welcoming you back to The Cortile for another enjoyable visit.

With kind regards
Clay Bennett-Bremner
Acting General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,102 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (618)
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English first
Newcastle, Australia
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed January 13, 2013

This hotel has a great room layout that helps make your stay feel very relaxed. The huge bed is extremely comfortable, and there is large selection of pillows on request to help you sleep well.
It is at the higher end of the market in terms of price, but as they often say "you get what you pay for".
The buffet breakfast was $38.00, with a good selection of foods to choose from. Overall the breakfast was worth the cost due to the quality of the food on offer.
The small indoor pool and the nearby gym are both adequate, but the view from the pool area across the harbour is magnificent. Worth a visit to the 31st floor just for the view.
As you would expect, the staff are friendly and attentive. The location is excellent - only a short walk to Sydney's greatest attraction, the harbour.
Public transport is close by, with buses, trains and ferries conveniently located at Circular Quay, a 5 minute walk from the front desk. Parking is a little expensive at $45 per night.

Room Tip: Ask for a high level harbour view room if they are available
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear H656409

A pleasure to read your review, thank you.

The location of the hotel is very handy for all Sydney attractions and pleased you also had a chance to enjoy the pool area and its magnificent view of the harbour.

Pleased you were not disappointed with your visit to Sydney.

We do look forward to welcoming you once again in the near future.

With kind regards
Clay Bennett-Bremner
Acting General Manager
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australia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 13, 2013

The Intercontinental is in a wonderful location to explore Sydney. It is just a few minutes walk to sydney harbour and its wonderful attractions like the Opera house and the bridge.It is also very close to circular Quay train station for exploring the city. The rooms are very spacious and comfortable and offer great views of the harbour or the city. The buffet breakfast is expensive but very good. Parking is expensive at $45 Aud a day if you have a car but there is a Wilson car park in Bridge st just near the hotel which only charges $12 per day. Overall an excellent place to stay.

Room Tip: Harbour views are great but cost a bit extra.
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear Australia Tired

Thank you very much for the great review and pleased all your expectations were met during your stay with us from location to service.

We look forward to welcoming your return to InterContinental Sydney.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abilene, Texas
Top Contributor
77 reviews 77 reviews
26 hotel reviews
Reviews in 40 cities Reviews in 40 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed January 9, 2013

We stayed here part of our Sydney vacation, using a Priority Club points redemption. One can't argue with a free stay at a great hotel, excellently situated, with the kind of concierge service as I've found in each and every Intercontinental we've stayed at over the past ten years or so. However, for the other part of our stay we were at the Marriott Circular Quay on a Marriott points redemption, and being a platinum member of that program, had complimentary access to the Executive Lounge, where we saved a fortune on breakfasts and evening meals. So, my rating of the "value" of the Intercontinental as 3 dots is reflective of the lack of complimentary club access for a points redemption, as compared to the Marriott.

Unless you have lots of luggage, no need to get a taxi from the Circular Quay to the Intercontinental. Take the train from the airport to Circular Quay and it is just a 5 minute walk to the hotel.

The hotel is also catty corner, so to speak, to the Botanical Gardens. Our first day we walked to the gardens after check-in. The Opera House is just minutes away by foot too. Nice. If you're fortunate enough to stay here, whether on points or cash, you'll have a great time.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tiburon
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2013

My family stayed here over Christmas and had a lovely time. We had two interconnecting rooms with a view of the Harbour Bridge. The rooms were fine - nothing amazing but clean and spacious enough. The location is perfect though. We were able to walk to so many places from the hotel.

We had booked the Christmas Eve buffet but then cancelled it because we were too jet-lagged. No problem. The concierge Zafar was really helpful. He gave us many suggestions on things to do, tips for breakfast, and booked dinners for us. He always went out of his way to be helpful.

My husband also loved the fitness center.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear Yi-Ling C

Very pleased to read that your family had a wonderful stay with us over the festive season.

Zafar is a wealth of knowledge and it is great to read that he was able to assist you.

Thank you for your review and we look forward to welcoming your family once again in the very near future.

Yours sincerely
Clay Bennett-Bremner
Acting General Manager
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Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 7, 2013

Spent a couple of nights at the hotel which lived up to its star rating and reputation. Staff extremely attentive and friendly and the room was excellent. Fantastic location so close to the wharf - recommend the ferry to Manly. Difficult to fault this hotel so I won't even try - look forward to staying there again soon!

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 15, 2013
Dear Saintken

Thank you for your review, it was a pleasure to read and hopefully we can welcome you back again very soon.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Top Contributor
141 reviews 141 reviews
30 hotel reviews
Reviews in 41 cities Reviews in 41 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed January 6, 2013 via mobile

I stayed at the Intercontinental for the first time, with the two stand out features being the staff and the club lounge.

I was given a late checkout on checkin without being asked, which is great service. This level of personal service was throughout the hotel from all staff - nothing was too much trouble. Very impressive.

The lounge is amazing. The view is breathtaking with the added bonus of being able to sit outside. The food was excellent and good variety, and as mentioned, the service was excellent.

The only downsides: there was some street noise during the night, there is a glass panel in the bathroom (which means waking up your partner if using the bathroom during the night if you turn the light on) and the bathroom is outdated. The bathroom looks out of place as it looks old, compared to the rest of the hotel and room which is all contemporary.

All in all - a very pleasant stay. I would stay again if using the club lounge, but would consider other hotels if not.

Stayed January 2013, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
interconsydney, General Manager at InterContinental Sydney, responded to this review, January 14, 2013
Dear Caroline397

Thank you for taking the time to write your review.

Very pleased all your expectations were met and you enjoyed great service as well as having the opportunity to enjoy our Club InterContinental. Pleased we were able to accommodate your early check in as well as a late check out.

We do look forward to welcoming your return in the near future.

With kind regards
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Sydney

Address: 117 Macquarie Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Sydney
#8 Romantic Hotel in Sydney
#10 Family Hotel in Sydney
#14 Business Hotel in Sydney
#16 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Sydney 5*
Number of rooms: 509
Official Description (provided by the hotel):
The award winning InterContinental Sydney blends contemporary style with 19th century architecture and offers sweeping views from Sydney Harbour Bridge to the Pacific Ocean. A perfect base for work and play, InterContinental Sydney is bordered by the city s commercial centre, Circular Quay and the Royal Botanic Gardens. Steps away is the historic Rocks area, Sydney Opera House, the Art Gallery of NSW, leading shops and boutiques and some of the finest restaurants this Harbour city has to offer. ... more   less 
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Also Known As:
Intercontinental Sydney Hotel Sydney
Sydney Intercontinental

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