Good - Nice sized rooms, good views, very good concierge willing to help, fantastic location - right next to circular quay, george street, opera house and close enough to darling harbour and a well connected bus stop. good breakfast
Bad - Nothing except one evening i got cut my some glass that was in the carpet in our room - clearly something had been broken and housekeeping had not been careful in cleaning it up. I informed the hotel and they took care of it immediately and the manager (Billy) called up to apologize and sent a plate of chocolate covered strawberries to my room.

December 10, 2012 - Just returned from Sydney...spent 6 nights at this great property. Super location (across the street from the Park - two blocks from the harbour). Awesome staff - especially, Zafar Raza, Concierge who is of the old school - knows his stuff and can get you into restaurants to die for (such as Cafe Sydney). He truly was the frosting on the cake!! Rooms are spacious with great views (we were upgraded to a king, harbour view). We left the city twice during our visit - but, always came back to this property - staying in three different rooms...all wonderful! Do try to experience the Club Lounge with views to die for. Did a lot of ground work before booking and, once there, truly felt we picked the right place.

Stayed in Sydney many, many times but first time happened to stay at Intercontinental. And the first time I have had a room with a harbour view! (well, part of it).

Location: perfect for visitors as is a short stroll to Circular Quay (where Opera House is, views of Harbour Bridge, access to Ferries etc). Also great for business, right in the heart of CBD.

Rooms: very good. Clean and uncluttered. Bed was very comfortable. Climate control settings worked and no noise.

Fitness Centre: quite big. A lot of weight equipment and some heavy lifting free weights for those who need them. Plenty of cardio machines.

Breakfast / Dining: didn't eat at hotel however I liked the atrium area for a quick coffee, phone calls and business meetings.

Overall, thumbs up.

It took me a long time to decide which hotel I would stay at in Sydney as this was my 1st visit to Australia! My decision was based on the location - 5 mins walk to Circular quay, the Opera house, right opposite the Botanical gardens and an easy walk to the CBD, the Rocks, the harbour bridge.

I stayed in a classic room which was well-appointed, spacious, bright & included all the normal hotel amenities. The bed was very comfy. I did find the bathrooms to be small - only 1 person can use the bathroom at a time. The staff was helpful and check-in was smooth - although I suspect it was due to the stuff up the hotel made with my booking before I even arrived! With that said, my stay was enjoyable.

Coming from Dubai I do wonder why the hotels in Australia are so expensive.
I didnt experience anything extraordinary to justify the rates. There's nothing "bigger and better" about their services than anywhere else in the world. I did find it shocking that the hotel charges USD 6 to deliver room service! Why? The kitchen is right there on the premises!!! Internet - chargeable. Parking on the premises - chargeable.

Have breakfast outside the hotel. There are so many little cafes that offer breakfast a short walk away.