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InterContinental Sydney: Traveler Reviews

5.0 of 5
117 Macquarie Street, Sydney, New South Wales 2000, Australia
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InterContinental Sydney
Ranked #12 of 189 hotels in Sydney
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1,268 reviews from our community

Traveler rating
    641
    409
    142
    47
    29
See reviews for
Families
177
 
Couples
538
 
Solo
88
 
Business
262
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Wirral
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Best Location”
4 of 5 stars Reviewed November 9, 2012

Good hotel in a very good location. I had a corner room with a view over the harbour, very nice indeed. Food is really good, there's a nice lounge bar which serves good food and nice wines. Breakfast was good and was included in the price. Overall you can't beat this, I preferred it over the Hilton.

Stayed April 2012, traveled with family
Was this review helpful? Yes 1
Ask Giddygidds about InterContinental Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khucker, General Manager at InterContinental Sydney, responded to this review
November 12, 2012
Dear Giddygidds

Your review is appreciated, thank you.

It gives us great pleasure knowing that our guests expectations have been met, so pleased that you enjoyed all aspects of your stay with us.

Thankyou again and we do look forward to welcoming your return to Intercontinental Sydney.

Yours sincerely
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Great Service - Excellent Location”
4 of 5 stars Reviewed November 8, 2012

I stayed here for 2 nights and was impressed with the service. The staff is extremely responsive and attentive to your needs. Bell staff was readily available upon check-in and check-out to collect bags. Check-in process was extremely easy and quick, and we even got a room upgrade and was able to get our room in the morning - hours before normal check-in time.

The concierge desk is also very helpful and provided excellent dinner recommendations and secured reservations for us.

The location of the hotel is within walking distance to some of the best tourist sites: Sydney Opera House, Royal Botanic Gardens, the Rocks, Art Gallery of NSW. It is also very close to Circular Quay, which allows for easy public transportation to points beyond the city center (e.g. Manly Beach, Bondi Beach). I would definitely recommend this hotel!!

Room Tip: Ask for a high floor overlooking the harbor.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask jlynnl about InterContinental Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khucker, General Manager at InterContinental Sydney, responded to this review
November 12, 2012
Dear jlynn1

Thankyou for taking the time to write your reveiw, it is appreciated.

So pleasing to read that we were able to provide you with an early check in and you found all colleagues to be helpful as well as providing excellent service and information.

Great to read you had the opportunity to enjoy the sights of Sydney and hopefully you will have the opportunity to return to Intercontinental Sydney in the near future.

Thankyou again.

Yours sincerely
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Faultless service”
5 of 5 stars Reviewed November 7, 2012

I stayed at the InterContinental for a week in June. The staff were fantastic. They went out of there way to make my stay as effortless as possible. The front office staff and valets provided oustanding service! And the view from the Club is always amazing!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 5 more reviews by Katclean01 for Sydney
Ask Katclean01 about InterContinental Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Nice and convenient hotel away for the hustle and bustle”
4 of 5 stars Reviewed November 7, 2012

Good hotel in a very good location. I had a corner room with a view over the harbour, very nice indeed. Food is really good, there's a nice lounge bar which serves good food and nice wines. Breakfast was good and was included in the price. Overall you can't beat this, I preferred it over the Hilton.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tony S about InterContinental Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khucker, General Manager at InterContinental Sydney, responded to this review
November 12, 2012
Dear Tony S

Your review is appreciated, thank you. It is great to know that you enjoyed all aspects of your stay with us and you had the opportunity to enjoy our Cortile as well as the breakfast buffet in Cafe Opera.

Thank you again and we hope to welcome your return very soon to InterContinental Sydney.

Yours sincerely
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great location - fab hotel”
4 of 5 stars Reviewed November 7, 2012

Really enjoyed this htel and had the best sleep as very quiet and room service are quiet in the corridros. Breakfast was huge and hot! - Lovely custoemr service and beautiful lobby with a great smell - couldnt fault it, a great choice

Room Tip: Ask for a quiet room with views over the park which are lovely
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Singa323 about InterContinental Sydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
khucker, General Manager at InterContinental Sydney, responded to this review
November 12, 2012
Dear Singa323

Your review is great to read, it is always a pleasure to know that a guest has thoroughly enjoyed their stay and all their expectations have been met.

Pleased you also enjoyed our breakfast buffet.

Look forward to welcoming you once again in the near future.

Yours sincerely
Clay Bennett-Bremner
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Sydney

Also Known As:
Intercontinental Sydney Hotel
Intercontinental Sydney Hotel Sydney
Sydney Intercontinental
Address: 117 Macquarie Street, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotels in Sydney
#11 Family Hotels in Sydney
#13 Romantic Hotels in Sydney
#15 Business Hotels in Sydney
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The award winning InterContinental Sydney blends contemporary style with 19th century architecture and offers sweeping views from Sydney Harbour Bridge to the Pacific Ocean. A perfect base for work and play, InterContinental Sydney is bordered by the city s commercial centre, Circular Quay and the Royal Botanic Gardens. Steps away is the historic Rocks area, Sydney Opera House, the Art Gallery of NSW, leading shops and boutiques and some of the finest restaurants this Harbour city has to offer. ... more   less 
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InterContinental Sydney
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