Staying at the Oaks' was just short of the worst accommodation I have experienced. It is expensive and and we left feeling we had been had!
I feel for the staff who I am sure are constantly bombarded with complaints about the state of the rooms on offer. On this point I must stress that they were fantastic under the circumstances. The owner/s should be ashamed of themselves for putting their staff in such a potentially abusive situation.
I am sure the rooms are professionally cleaned, but because there has been no effective maintenance for years it looked bloody awful. The windows are not double glazed so the outside noise is very audible and a serious impediment to a good nights sleep.
There is no room service and the only food available was via an ordinary looking Thai restaurant on the ground floor. This was not a problem for us, because we rarely eat in-house, but for those that do I suspect there is a serious problem.
I only spoke to one casual resident and he and his wife had already asked to be moved to a different room. He still wasn't satisfied, but had realised there was probably no alternative, other than to change hotels. Which was not an option given the high occupancy rate in Sydney during our stay.
The only thing going for this place is the location and the poor staff that did their best to make the stay as tolerable as possible.
- Official Description (provided by the hotel):
- Oaks Hyde Park Plaza is located right in the heart of Sydney's CBD. Offering accommodation with views across Hyde Park to the city, this hotel is the perfect location for all travellers. The spacious 1 and 2 bedroom apartments, some with inter-connecting rooms, have separate lounge and dining areas and fully equipped kitchens. Studio suites have tea and coffee making facilities. ... more less
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- Also Known As:
- Oaks Hyde Park Plaza Hotel Sydney
- Park Plaza Oaks Hyde
- Hyde Park Plaza Sydney
- Sydney Park Plaza
- Park Plaza Sydney