On the Room:
We got the family deluxe room for 4 on the 8th floor. Room is spacious with small kitchen complete with refrigerator, oven, microwave oven, sink, plates, cups, utensils. View from our room is very nice. You can see Hyde park and St. Mary's Cathedral from the balcony and kitchen window. Toilet has no tub -just shower.
Make sure to ask for a room on higher floor not just for the view but for the noise as well. Our room on the 8th floor is okay, you cannot hear the cars outside but you can hear the siren from the ambulance. So, I think it will be noisier in the rooms on lower floors.
"Okay" when it comes to cleanliness. Toilet is clean. Bed sheets are clean though I saw a small stain on the brown sheet on top of the comforter. It's okay since its just for design and not really used as a blanket. I like the mini kitchen. Clean but oven is a bit dusty. I also noticed some dust on the towel rack in the toilet.
Service is okay. We were greeted at once when we entered the lobby. The receptionist asked for an ID and AU$50 deposit. Breakfast was being delivered to the room every afternoon. No dining room for breakfast. Continental breakfast include cereals, cookies, milk, orange juice, bread, butter,jam.
I'm not sure if there is any but I did not see any security guard in the hotel. Nonetheless, we felt safe and secure.
There is no vault in the room so we made sure to bring all valuables with us whenever we go out of our room.
This hotel is literally near every attraction. The hotel is located just in front of the beautiful Hyde Park. Train station is just across the street -Museum Station. It was so easy for us to ride the train, bus and taxi. QVB is just 10 minutes away by foot. There's a 7/11 store just beside the hotel lobby. 2 stops away from the Opera House by train.
Compared to other hotels in good location, this one is definitely affordable. We stayed for 2 nights on peak season -Black Saturday and Easter Sunday. We got the room for US$600 via agoda. But if you ask the hotel directly, you can get it for AU$260 each night. I only got to read the hotel's email a day after I paid via agoda. I also prefer agoda since credit card information is safe via paypal. If you book directly with the hotel, you need to give them your credit card info.
I WILL DEFINITELY COME BACK AND REFER THIS HOTEL TO MY FRIENDS!