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“IBIS Darling Harbour” 4 of 5 stars
Review of Ibis Sydney Darling Harbour

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Ibis Sydney Darling Harbour
3.5 of 5 Hotel   |   70 Murray Street | Darling Harbour, Sydney, New South Wales 2009, Australia   |  
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Ranked #91 of 185 Hotels in Sydney
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1,695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 14, 2012

Room was nicely finished with good views of the harbour, staff were friendly and helpful, parking was a bit tight if you have a larger vehicle. Well located if you have work in the city as its just a stroll accross the bridge or take the monorail around to more central locations.

  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalgoorlie, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2012

The hotel is close to everything. Monorail out the back door. A very close walk to darling harbour and the casino.
Staff on reception were very friendly and helped us with all our questions. We had never been to Sydney before so there directions were a great help and they were very knowledgable.
The staff at breakfast were also very friendly. Breakfast was good but they only have scrambled eggs. There were no fried or poached. Breakfast gets very busy on the weekend but the longest we had to wait for a table was about 5 minutes.
The room was comfortable and our view over darling harbour was fantastic. (The staff from Accor weren't very knowledgable and said we would not get a view).
Housekeeping was a bit hit and miss. One day our room didn't get cleaned at all. Another day we were given no toilet paper and no towels but the staff we called were very quick to rectify the problem.
The tv in the room was very small, not that it mattered because we didn't watch a lot.
Overall it was a great location and staff were fantastic. We will definitely stay here again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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AccorDHSM, General Manager at Ibis Sydney Darling Harbour, responded to this review, November 28, 2012
Dear MelANDBrucey,

Thank you for providing feedback on your recent stay with us.

We are delighted to hear that you enjoyed your stay, our staff and our location. Please accept our sincere apologies that your experience with Housekeeping did not meet your expectations. We have discussed your concerns with the team to ensure we are delivering the best service for our guests.

Mel and Brucey, we thank you again and look forward to seeing you again soon.

Kind regards
Klaus Kinateder
General Manager
Ibis Sydney on Darling Harbour
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Sydney Darling Harbour

Address: 70 Murray Street | Darling Harbour, Sydney, New South Wales 2009, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #91 of 185 Hotels in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ibis Sydney Darling Harbour 3.5*
Number of rooms: 256
Official Description (provided by the hotel):
Centrally located in the heart of Darling Harbour, ibis Sydney Darling Harbour is one of Sydney's most popular 3.5 Star hotels. Ibis is renowned for its quality, simplicity and value for money with many rooms boasting spectacular views of Darling Harbour. With a popular bar, restaurant and 24 hour reception, ibis has affordable rates and friendly service and is perfect for business or leisure travel during a Sydney visit. With an undercover walkway to Harbourside Shopping Centre and surrounded by world renowned restaurants, bars, clubs and the Casino, this is Sydney's premiere visitor destination. Major visitor experiences include Sydney SEA LIFE Aquarium, WILD LIFE Sydney Zoo, Powerhouse Museum, National Maritime Museum, China Town and the regular free entertainment and festivals of Darling Harbour. All this, and the city and CBD are just minutes away with a Light Rail connection at the door! Ibis is part of a two hotel complex managed by Accor Hotels which includes the adjacent Novotel Sydney on Darling Harbour. ... more   less 
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Also Known As:
Ibis Hotel Sydney
Ibis Darling Harbour
Hotel Ibis Sydney
Ibis Sydney
Ibis Hotel Darling Harbour

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