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“Needs a facelift” 3 of 5 stars
Review of Ibis Sydney World Square

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Ibis Sydney World Square
3.0 of 5 Hotel   |   382 - 384 Pitt Street, Sydney, New South Wales 2000, Australia   |  
Hotel website
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Hotel amenities
Ranked #106 of 185 Hotels in Sydney
Sydney
2 reviews
1 helpful vote 1 helpful vote
“Needs a facelift”
3 of 5 stars Reviewed November 5, 2012

The staff and the service was excellent, they couldn't do enough to help us,very hospitable.
We stayed on the first floor room 102, I'm very fussy when it comes to pillows and beds, I found the bed to be very uncomfortable the sheets don't stay tucked in so during the night they crease under your body.
I would rate the pillows on a scale of 1 to 10, I give them 4.
The room was a bit dusty and the bathroom needs some attention.
Location,location what more could I say fantastic,fantastic, great spot.
What I liked best was the staff, the reception area is very quaint, and the location.
What I least liked was the room, I feel this hotel is in need of a facelift

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, November 8, 2012
Hi,

Thank you for your review.

Yes we are in a fantastic location, I am glad you enjoyed Sydney.

Our beds are new and come from a very good Australian company. I am sorry you felt they were uncomfortable. I will check on our pillow range and ensure we have a selection avaliable for our guest.

Again thank you for your feed back.
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1,367 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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English first
Delray Beach, Florida
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 3, 2012

stayed here this past october. the hotel was nicely located, clean, helpful, and a breakfast with an excellent variety and tasty. closely are restaurants, shopping mall, market and central rail station.would definitely stay again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, November 4, 2012
Dear Nickis,

Thank you for your review.

The team and I are glad you enjoyed your stay and look forward to seeing you again soon.
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coorg
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 28, 2012

Excellent location to move around, walkable to Darling Harbour area, The staff were very courteous, Good breakfast but only issue that bothered us was the size of bathroom, it was too small even for a slim person like me. so i feel the management should rectify this for everyones convenience. Overall hotel is ideal for budget / business travellers.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, October 29, 2012
Hi KiranBG69,

Thanks for the great review. Yes you are right, we are in a perfect location for seeing our beautiful city.

Sydney has so much to offer and World Square is right in the heart of it all.

We will looking into changing the bathrooms, and hope to see you again soon.

I hope you took your photo with the fish as a reminder of your stay with us.
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Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2012

We had some issues with the air conditioner, but the hotel staff more than made up for it with perks! And thank you so much for the honeymoon gift, it was greatly appreciated! This is not a fancy hotel, it is comfortable, has a great location, and if something goes wrong, the staff goes out of their way to make things right for you, so that is why I'm rating this hotel as "excellent".

Room Tip: Request a room on the higher floors!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, October 29, 2012
Dear Jake3377,

Well congrats on your wedding, how wonderful to spend your Honeymoon in our beautiful city, great choice.

Thank you for your kind words on the team, we read tripadvisor everyday and I can asure you the team will be very happy.

I hope you will return on one of your Anniversary's, we look forward to see you and your wife again soon.
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Brussels, Belgium
Top Contributor
63 reviews 63 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 21, 2012

The location is the best thing about the Ibis Sydney World Square. You can easily get to the airport by train and you can walk through the city centre from the hotel. Darling harbour and Chinatown are also in walking distance. The free city centre bus, which takes you to the Opera House, leaves just round the corner. The rooms are nothing special and rather small. Breakfast was ok. It can be a bit noisy in the night, since there are bars and discos nearby.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, October 23, 2012
Hi,

Thank you for your nice review. Yes World Square is a great location. Fantastic shopping and resturants.

We look forward to seeing you again soon.
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Canberra, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 17, 2012

Right from the check in we were impressed with the level of attention and service paid to us. We requested an early check-in on arrival not expecting to receive one and were pleasantly surprised to be informed that we could proceed to occupy our room immediately. We had to return to our car already parked in the World Square car park to retrieve our bags.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review, October 23, 2012
Hi,

Thank you for your very nice review about the staff.

I am glad you were able to get an early checkin. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Sydney World Square

Address: 382 - 384 Pitt Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
Ranked #106 of 185 Hotels in Sydney
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Sydney World Square 3*
Number of rooms: 166
Official Description (provided by the hotel):
Ibis Sydney World Square is in the heart of the Sydney CBD, within easy walking distance of Darling Harbour, Cockle Bay, Sydney Convention and Exhibition Centre and Chinatown. The hotel features 166 rooms and is conveniently close to the Sydney Light Rail and Central Station. The hotel completed a refurbishment program in 2010, which has seen the hotel's lobby completely updated and all 166 rooms over 17 floors re carpeted and replaced with new comfortable and modern furniture. The ibis Sydney World Square hotel in Sydney's CBD offers Standard and Deluxe room type, ideal for both corporate and leisure travelers in Sydney! From the solo traveler needing a comfortable queen sized bed for a night, to large two king sized bed rooms for the family holiday or a group of friends wanting to share. All hotel rooms are clean, wonderfully comfortable and have the convenience of a private en-suite bathroom with shower, flat screen TV, direct dial IDD / STD, tea & coffee making facilities, iron & ironing board, hair dryer, high-speed broadband internet access, in-house movies and fluffy towels with hair shampoos & hair conditioners placed nicely on the bed awaits you in your room. Guests staying at the Ibis Sydney World Square can also take advantage of the extensive hotel facilities including the 24 hour Reception, tour desk and on-site self-service laundry and dry cleaning services. ... more   less 
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Also Known As:
Accor World Square Hotel

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