I stayed here on business and found the place was good, but not upto the 5star class. The breakfast buffet was very good including the service. Having just returned from the States where the hotels supply complimentary bottle water, here you have to pay A$10.00. Stayed on the 19th floor, room 19 with the Opera House/Harbour view. The hotel is located close to all facilities, train, dining, shopping, bus and the main attractions like the Rock Area, Harbour Bridge, Opera House and the Botantical Gardens.