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“Cool hotel in fun location” 5 of 5 stars
Review of Establishment Hotel

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Establishment Hotel
4.5 of 5 Hotel   |   5 Bridge Lane, Sydney, New South Wales 2000, Australia   |  
Hotel amenities
Ranked #37 of 184 Hotels in Sydney
Los Angeles, California
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Cool hotel in fun location”
5 of 5 stars Reviewed January 10, 2014

The Establishment is a very cool hotel in a great location 10 minute walk from the Opera house. The hotel is a little dark because it's down a small street surrounded by buildings however the room was spacious and nice, the staff was great from housekeeping to the front desk, and all of the servers and bartenders. Their are 4 restaurants and bars in the hotel which are all very cool and different. From casual to white table cloth to chinese and sushi there are a multitude of resto's to choose from. If you're looking for a hip fun small boutique hotel with a great staff this is it.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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311 reviews from our community

Traveler rating
    180
    77
    25
    17
    12
See reviews for
10
145
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sydney, Australia
1 review
5 of 5 stars Reviewed January 7, 2014

We surprised my mum with a night at establishment for her 70th birthday. The staff were wonderful and welcoming, making her feel like a star.

The rooms were clean, modern and beautifully designed, i loved that they appeared to have built into a great building rather than gutting and making it look like every other hotel room in sydney. Little extras like an IPAD in the room and a turndown service make the place that little bit more special.

The location is fantastic, easy to get around but you would never even need to leave the complex! We ate at Mr Wongs and it was phenomenal. The staff at breakfast were helpful and the food was great.

A fabulous hotel I would recommend to anyone after a little sydney getaway.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
5 of 5 stars Reviewed January 7, 2014

Stayed again for another night in town, great service and staff were great a special mention to Richard who looked after us during our stay and also at breakfast. Location is fantastic and rooms well lokked after.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 4, 2014

The good point about this hotel is that the staff are without exception charming and helpful and friendly.
The position is central, but it's in an alleyway with bad smells and early morning piles of vomit.
The rooms would once have been stylish. They are now tired and gloomy. The carpet was dirty and lumpy (what was under those twenty lumps?). The bed is small by hotel standards for two. The lighting system is not intuitive. The bathrooms have insufficient light and need a good deep clean and application of new silicone.
Room service food is very disappointing given the hotel's association with supposedly good restaurants. The real shock is how bad breakfast is for AUD25. A fruit salad not seen since 1973 with grapes, watermelon and melon alone. Three cereals to choose from. Some juice, and toast making facility. That's it. The benches were covered in crumbs. It feels dirty. For an extra AUD12 you can have row booked eggs (overcooked- can't even boil an egg) and 'soldiers' made from under toasted thick white slabs so karate that each soldier was twice as big as the egg. I dreaded breakfast each morning and eventually went elsewhere.
Great staff; a tired and over-rated grubby hotel

  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 2, 2014

The hotel itself has very nice decor, and has clearly spent a lot of money on providing little extras for the guests(ipads in the rooms, bvulgari products). We were given a room designed for guests using wheelchairs, it had a shower that was large and leaky, not ideal. We asked for a regular room and they were unable to provide one. We ordered some room service, the food was much better then most room service. We then opted for breakfast using the order form you hang on the door. When we woke up after the food was about 20 minutes late, we called about it they said they were busy it would be another 20 minutes. As we were checking out this obviously didnt work. We had to cancel our order and start our travels starving, having not prepared anything assuming their breakfast system worked. We received no apology let alone compensation for our troubles which doesn't exactly match the obvious higher up attempts at providing a first class stay.
The walls are very very thin (might as well be curtains) and the lights buzz. They provide earplugs.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 29, 2013

The establishment is a very good Sydney hotel, despite being a little difficult to find as it is located down a lane way. I have stayed at the Establishment multiple times for business and have always found the service to be efficient and first class. The rooms are a good size and the turn down service is great with the complimentary cookies and tea. If you are looking for something different in a Sydney hotel the establishment would be recommend.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canberra
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 19, 2013

If you are looking to be spoilt , indulged and you enjoy the finer things in life ....this is the place for you!
Hemisphere is hedonism at its best... with out peer... there is not one other venue in Australia that can provide five star dining , an array of bars , ambience , opulence, atmosphere and service ...Hemisphere has it all...

The complex also offers accommodation which you would have to rate as something special!!
While Grandma may enjoy the place the crowd is in the main aged 20 to 50 , seriously well dressed and not looking as if they are short of a quid!!
Enjoy a night at Hemisphere ... It is not a mirage the place is the real deal!!!!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Establishment Hotel

Address: 5 Bridge Lane, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Luxury Hotel in Sydney
#37 Romantic Hotel in Sydney
#38 Business Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Establishment Hotel 4.5*
Number of rooms: 31
Official Description (provided by the hotel):
A luxurious boutique hotel, with a uniquely intimate feel.31 elegantly appointed guest rooms, including two stylish Penthouse suites, access to a private gym and Establishment’s numerous bars and restaurants. Establishment hotel offers world class accommodation for discerning travellers. Located in the middle of Sydney’s CBD, it’s a very short walk to Sydney Harbour, the Opera House and botanical gardens.Voted Best Boutique Hotel Accommodation in Australia by the National Australia Hotel Association in 2006. ... more   less 
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Also Known As:
Establishment Hotel Sydney

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