The hotel itself has very nice decor, and has clearly spent a lot of money on providing little extras for the guests(ipads in the rooms, bvulgari products). We were given a room designed for guests using wheelchairs, it had a shower that was large and leaky, not ideal. We asked for a regular room and they were unable to provide one. We ordered some room service, the food was much better then most room service. We then opted for breakfast using the order form you hang on the door. When we woke up after the food was about 20 minutes late, we called about it they said they were busy it would be another 20 minutes. As we were checking out this obviously didnt work. We had to cancel our order and start our travels starving, having not prepared anything assuming their breakfast system worked. We received no apology let alone compensation for our troubles which doesn't exactly match the obvious higher up attempts at providing a first class stay.
The walls are very very thin (might as well be curtains) and the lights buzz. They provide earplugs.
- Official Description (provided by the hotel):
- A luxurious boutique hotel, with a uniquely intimate feel.31 elegantly appointed guest rooms, including two stylish Penthouse suites, access to a private gym and Establishment’s numerous bars and restaurants. Establishment hotel offers world class accommodation for discerning travellers. Located in the middle of Sydney’s CBD, it’s a very short walk to Sydney Harbour, the Opera House and botanical gardens.Voted Best Boutique Hotel Accommodation in Australia by the National Australia Hotel Association in 2006. ... more less
- Reservation Options:
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- Also Known As:
- Establishment Hotel Sydney