My wife and I stayed at the hotel for ten days at the start of August. We splurged out and booked a Horizon Premier Grand Harbour Room (3313). The 270 degree view from the room was fantastic and we spent many an hour just looking out the window at all the other buildings, Harbour Bridge, The Opera House, Circular Quay etc, etc. Colin (Head Concierge) was great at suggesting and booking various tours. We loved having breakfast in Cafe Mix every morning with a vast selection of things to eat. The Chef cooked up some great omelets and pancakes and Michael and the staff looked after us very well. The Horizon Club was well worth it to go to for a cup of tea or coffee with various cakes, have a cool drink and relax with a great view from the 30th floor. It is a bit of a climb from George Street but I suggest walking into the foyer of the Four Seasons Hotel, take lift to 3rd level, walk out rear door, cross street into Quay West Hotel, lift up to main level, walk out front door and cross street and enter Shangrila rear door near Gift shop.
When we return to Sydney next time we would stay at the Shangrila.