Stayed there for Mother's day. Service is very average. Housekeeping "apparently" didn't find my iPhone charger. The last thing I did before checking out was pull my phone out if the charger which was plugged near the bedside table socket. What annoys me the most is their excuses for NOT calling me back! I had to follow up and the receptionist who answered didn't want to help at all!
The restaurant food was good, service was good too.
Bed was comfortable, pillows were uncomfortable.
Valet parking attendants were nice and helpful.
Overall, poor experience due to housekeeping and front desk! I will not pay $500 a night again for the crap service we got!
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more less
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- Also Known As:
- Shangri La Sydney
- Shangri La Hotel Sydney