Our room was large, but a bit "tired". Everything was clean and in working order. The bed was very comfortable and the view from our room, 1918, on the 19th floor was superb - looking out over Circular Quay and the Opera House.
The staff were all friendly and helpful, and the breakfast, albeit expensive, is worth paying for. The food choice is enormous and the quality is very good. Fill your boots and skip lunch!
Overall we were very pleasantly surprised by the Shangri La, Sydney. Happy to go back anytime.