Stayed at the Shangri-La for 2 nights at the end of a 2 week cruise. Hotel is in a great location at the Rocks - easy to walk to Circular Quay, the Opera House and the main shopping district. We had a fabulous courner room looking out over the bay and Darlng Harbour but unfortunately the day we arrived was when the tropical cyclone was over NSW so our view was somewhat obscured! Luckily the second evening the skies had cleared and we had a great view.
Room was very comfortable with a fabulous bed and all the ususal facilities. The hotel staff were very efficient and helpful especially as one of our suitcases was 'delayed' by Quantas - the reception/concierge staff seem to be very familiar with this and assured us that if the case wasn't delivered at the time promised (which it wasn't) they would contact Quantas directly (which they did) and the case subsequently appeared in our room the following day.
The first evenig due to the poor weather and lack of suitable clothing (in the mising case!) we ordered room service - very quick and efficient and delicious. The following evening we went up to the bar on the 36th(?) floor - fantastic views of the Bridge and the Opera House and a lovely setting for an early evening cocktail.
Great hotel especially for a short stay as it is so convenient to all the sights and if returning to Sydney would definately stay here again.