I booked 2 rooms last minute direct. We received an apology for not being neighbours but it wasn't needed anyway as we are all adults.
Arrival and check in were very smooth.
Our room, stank of smoke, whilst the room i had booked for my mother was fine. Having stayed numerous times in the past I was bit surprised and a phone call had the solution quickly ( the smoke was not the hotels fault but someone who had flouted the rules)
We decided to have dinner in Cafe Mix Booking was a bit confusing as the lift and room docs said open of 10am till 10pm but in reality they closed in the afternoon until 6. As we needed to be out by 7 I was concerned but the preordering was excellent.
The computers were down at checkout and like most places now a 1.5% surcharge for cc applies They said they waived this ( i was intending to EFTPOS) and it wasn't on the documentation sent later in the day.
Stay again, yep. However I did realise how older travellers might struggle with the location if they are unfit.
- Official Description (provided by the hotel):
- The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more less
- Reservation Options:
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- Also Known As:
- Shangri La Sydney
- Shangri La Hotel Sydney