Amazing hotel! The rooms are gorgeous. We stayed in a deluxe grand harbour view room on level 12. Still a bit too close to the motorway so a higher level would be better. Room was very spacious and clean. Bed was very comfortable, shower head and pressure amazing! Breakfast was included in our package and included a good variety of hot food, cheese, pastries, yogurt compote and cereal. Although if you are not ankh breakfast eater do not pay the premium for it unless it's included. Beautiful surrounds in the rocks district and short 3 minute stroll to top of George St. Staff were friendly, we did not experience any exception customer service as had little interaction with staff, but always friendly and courteous when dealt with them. Nice touch of having music piped into bathroom and separate shower and bath a plus. If you can afford it, you must get a harbour view room it just makes the experience all that more special!

I decided to spend a day in Sydney en route to Johannesburg from Brisbane. I made a last minute booking at the Shangri-la and chose an "Opera View Club Room". On arrival checkin for the club rooms was located on floor 30. Thew staff were friendly and helpful and I was upgraded to a Horizon Suite which was on floor 33. The view was unbelievable - Sydney harbour, the bridge, opera house and city. The room was expansive with almost 180 degree views.

Afternoon tea is served in the Club room with drinks and canapes in the evening. Get to the evening drinks early to ensure you get a harbour view table. A continental breakfast is served in the Club room or you can go down to the larger restaurant for a full breakfast.

The swimming pool and spa were fantastic.

I really enjoyed my stay at the Shangri-la and would definitely spend the extra amount to get a Club room again.

Had a wonderful stay at the Shangri-La Sydney.

Check in was a breeze. very friendly staff at reception.

Got a great room facing Sydney Harbour. Fantastic views of the harbour and Sydney Opera House. Room was very spacious and clean. Good sized bathroom.

Location is fantastic, only a short walk down to George St and the Rocks. Maybe 10 minutes to Circular Quay.

This is fast becoming my favourite place to stay in Sydney.

This is a well located modern hotel. It is an easy walk to the center, to Darlington Habor and to the Opera House. Our questions to the concierge were competently answered. Quiet pleasant rooms. We would be happy to go back.