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BEST WESTERN PLUS Hotel Stellar: Traveler Reviews

4.0 of 5
4 Wentworth Avenue, Sydney, New South Wales 2000, Australia
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BEST WESTERN PLUS Hotel Stellar
Ranked #39 of 189 hotels in Sydney
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274 reviews from our community

Traveler rating
    71
    149
    40
    11
    3
See reviews for
Families
42
 
Couples
112
 
Solo
29
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Auckland, Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Phew - free wifi at a good central hotel”
4 of 5 stars Reviewed February 9, 2013

I had a great room at Hotel Stellar. Room 403 - a double room on the corner - with a tiny view of Hyde Park. The lady at the front desk called it a suite. I wouldn't call it that - it was a good sized double room with a large bathroom. The room looked recently modernised; it was very clean, the bed comfortable. It was great for me, I could enjoy Sydney by walking to work through the parks and down through the city. And free wifi!

Stayed February 2013, traveled on business
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Ask Yelyah1 about BEST WESTERN PLUS Hotel Stellar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Nice location, unpleasant front staff”
3 of 5 stars Reviewed January 29, 2013

Stayed at this hotel for 5 nights. Location is great. Nearby public transport, restaurants, supermarkets. Rooms are very nice for a Best Western. Had a microwave, kitchen sink, tea kettle, fridge, plates, bowls, utensils. Furnishings are fairly modern. Bed was comfortable. The bad, which makes this only 3star for me is the rude front desk. There is only 1 helpful guy at the front (Pavol) who was nice, attended to any questions or needs, and actually could provide useful local travel and public transport tips. The others are snarky, unpleasant and unhelpful, and just don't seem to want to be there. Cleaning staff seems to not clean anymore after noon. I left my room one day later, and had the Make Up My Room sign after 12 noon, but came back at 10pm and room was not made up. Had to go down to the front desk to get new fresh towels. They then proceeded to tell us that our room wasn't made up because we had the Do Not Disturb sign on earlier, and to take it down next time. After we said that we did take it down and in fact put up the service room sign on the door, their response was to take down the DoNotDisturb sign earlier next time. Huh? All of this said in a snarky tone, and a smirk on their faces. Poor customer service like this is unfortunate. Toby at the front desk is especially unpleasant. If you can accept this aspect, I would say the rest of the stay was ok, the location being one of the best parts.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“very well located, excellent attention”
4 of 5 stars Reviewed January 28, 2013

this hotel is within walking distance of many major city highlights, among them Chinatown and Darlington Harbour. My room was very spacious and well equipped, though a friend who traveled with me had a triple room that was smaller than my double room. The staff were very attentive and helpful, and this added to my excellent stay in this wonderful city. Sydney Opera House was also within walking distance, but then again I like to walk a lot! Great price-performance.

Room Tip: corner rooms are very spacious and well-equipped!
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Not bad for price!”
3 of 5 stars Reviewed January 21, 2013

We recently stayed here for a overnight trip to sydney, i found this place on Laterooms and being from the UK and seeing the Best Western i thought this place should be good. The service on reception when we arrived was a little shakey as we were told it had parking but the parking was a multi storey down the road!!. Room was nice and clean and plenty of room to hang things, kitchette was clean and plenty of space to cook if necessary. We had breakfast included in our in stay, it was a basic continental breakfast and was help yourself downstairs in a bar area. Overall place was clean and slept ok but nothing like i am used to when i have stayed in Best Western hotels in UK.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
“Roomy but noisy”
4 of 5 stars Reviewed January 15, 2013

This is a small but pleasant hotel. The rooms are very spacious and renovated. There can be problems with traffic noise. Once I had problems with the TV in the room. Some of the stations were not available. When I asked about it at the front desk they said they were aware of it although they had not told me when i checked in. A free drink voucher at the bar was offered. The coffee shop on the ground floor is convenient for a quick and tasty breakfast without a huge cost. Location is good, an easy walk to the restaurants in Oxford St and across the road from Hyde Park for a walk.

Room Tip: Rooms facing Wentworth Av can be noisy but the rooms at the back have an awful view onto other build...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Hotel Stellar

Also Known As:
Best Western Sydney
Best Western Stellar
Address: 4 Wentworth Avenue, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Kitchenette Restaurant Room Service Suites
Hotel Style:
#14 Best Value Hotels in Sydney
#16 Business Hotels in Sydney
#37 Luxury Hotels in Sydney
#53 Family Hotels in Sydney
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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