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“Phew - free wifi at a good central hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Hotel Stellar

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BEST WESTERN PLUS Hotel Stellar
4.0 of 5 Hotel   |   4 Wentworth Avenue, Sydney, New South Wales 2000, Australia   |  
Hotel amenities
Ranked #34 of 177 Hotels in Sydney
Certificate of Excellence
Auckland, Auckland, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Phew - free wifi at a good central hotel”
4 of 5 stars Reviewed February 9, 2013

I had a great room at Hotel Stellar. Room 403 - a double room on the corner - with a tiny view of Hyde Park. The lady at the front desk called it a suite. I wouldn't call it that - it was a good sized double room with a large bathroom. The room looked recently modernised; it was very clean, the bed comfortable. It was great for me, I could enjoy Sydney by walking to work through the parks and down through the city. And free wifi!

Stayed February 2013, traveled on business
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538 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
USA
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed January 29, 2013

Stayed at this hotel for 5 nights. Location is great. Nearby public transport, restaurants, supermarkets. Rooms are very nice for a Best Western. Had a microwave, kitchen sink, tea kettle, fridge, plates, bowls, utensils. Furnishings are fairly modern. Bed was comfortable. The bad, which makes this only 3star for me is the rude front desk. There is only 1 helpful guy at the front (Pavol) who was nice, attended to any questions or needs, and actually could provide useful local travel and public transport tips. The others are snarky, unpleasant and unhelpful, and just don't seem to want to be there. Cleaning staff seems to not clean anymore after noon. I left my room one day later, and had the Make Up My Room sign after 12 noon, but came back at 10pm and room was not made up. Had to go down to the front desk to get new fresh towels. They then proceeded to tell us that our room wasn't made up because we had the Do Not Disturb sign on earlier, and to take it down next time. After we said that we did take it down and in fact put up the service room sign on the door, their response was to take down the DoNotDisturb sign earlier next time. Huh? All of this said in a snarky tone, and a smirk on their faces. Poor customer service like this is unfortunate. Toby at the front desk is especially unpleasant. If you can accept this aspect, I would say the rest of the stay was ok, the location being one of the best parts.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 28, 2013

this hotel is within walking distance of many major city highlights, among them Chinatown and Darlington Harbour. My room was very spacious and well equipped, though a friend who traveled with me had a triple room that was smaller than my double room. The staff were very attentive and helpful, and this added to my excellent stay in this wonderful city. Sydney Opera House was also within walking distance, but then again I like to walk a lot! Great price-performance.

Room Tip: corner rooms are very spacious and well-equipped!
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 21, 2013

We recently stayed here for a overnight trip to sydney, i found this place on Laterooms and being from the UK and seeing the Best Western i thought this place should be good. The service on reception when we arrived was a little shakey as we were told it had parking but the parking was a multi storey down the road!!. Room was nice and clean and plenty of room to hang things, kitchette was clean and plenty of space to cook if necessary. We had breakfast included in our in stay, it was a basic continental breakfast and was help yourself downstairs in a bar area. Overall place was clean and slept ok but nothing like i am used to when i have stayed in Best Western hotels in UK.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Sydney
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 15, 2013

This is a small but pleasant hotel. The rooms are very spacious and renovated. There can be problems with traffic noise. Once I had problems with the TV in the room. Some of the stations were not available. When I asked about it at the front desk they said they were aware of it although they had not told me when i checked in. A free drink voucher at the bar was offered. The coffee shop on the ground floor is convenient for a quick and tasty breakfast without a huge cost. Location is good, an easy walk to the restaurants in Oxford St and across the road from Hyde Park for a walk.

Room Tip: Rooms facing Wentworth Av can be noisy but the rooms at the back have an awful view onto other build...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canberra
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 14, 2013

Visiting from Canberra, stayed at this hotel for 2 nights. It is in a good location just off Liverpool/Oxford Streets near Hyde Park, and is very close to Museum Station and bus routes. It is also very easy to pick up a cab outside the hotel.

The room (deluxe King) was spacious, clean and comfortable with a basic kitchenette with microwave. The bathroom was a good size and had a window that could be opened if you want fresh air. The shower was effective. Free WiFi was available, and connection was easy and fast.

There is a happy hour between 5 and 6 with 2 drinks for the price of one - reasonably priced wine.

There are many restaurants and pubs in the vicinity (one recommendation is Watts on Crown on Crown Street - about a 10 minute walk. Great fish and chips with salad and trimmings - a bargain at $15.00), and there is a small convenience store next door.

My only complaint (and this goes for a lot of hotels) is that the lighting in the room is not strong enough.

That said, I would definitely recommend this hotel, and I will stay here again when next in Sydney.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 4, 2013

Great location just south of Hyde Park. Large rooms with kitchenette, good beds, ok bathroom. Breakfast limited to continental, ok but nothing special.
Friendly staff, good Wi Fi free of charge.
Good value for money in expensive Sydney.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Hotel Stellar

Address: 4 Wentworth Avenue, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites
Hotel Style:
#15 Business Hotel in Sydney
#33 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PLUS Hotel Stellar 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Best Western Sydney
Best Western Stellar

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