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“Great location” 4 of 5 stars
Review of Marriott Sydney Harbour at Circular Quay

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Marriott Sydney Harbour at Circular Quay
5.0 of 5 Hotel   |   30 Pitt Street, Sydney, New South Wales 2000, Australia   |  
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Ranked #25 of 182 Hotels in Sydney
Sydney, Australia
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
“Great location”
4 of 5 stars Reviewed February 15, 2013

This hotel is busy. At peak times, service may be slow. However, staff are polite and friendly, happy to help. Choose a room with a bridge/harbour view to take advantage of the location. A city view room makes the hotel no different from others in town. We thought that value for money was good at this hotel, compared with other CBD hotels in Sydney. The room was clean, the bar had a wide variety of drinks and snacks, and a good value breakfast (which was a pleasant surprise and probably better than using the restaurant). Live DJ on a Friday evening. Bell staff provided excellent service from driveway to room.
It's not as swish as say, the new Hilton, the Westin or the Four Seasons. But for a comfortable night near the harbour, it was pretty good.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,793 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (492)
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English first
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 14, 2013

Agree that rooms are minimalist but functional, beds are great. Price is steep. Staff is universally cheerful and helpful. 5 star to the staff. Best feature is the location. Nice walk to the Opera House, Circular Quay, wonderful restaurants(The Sidney Cafe atop the Old Custom House is a must but PRICEY), bistros, all within walking distance. Learned that tipping in Australia is much less generous than in US. Not necessary but welcome if you feel that service has been extraordinarily good. After the first few US size tips the reaction was almost giddy. One waiter at a local sidewalk cafe quipped "I love Americans" after a 20% tip was added. Nuff said!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 14, 2013

This is my absolute favorite Marriott property. The location is outstanding as is the service. The staff is extremely friendly and the concierge staff were helping with all our bookings. Don't miss the executive lounge either. This one is not to be missed!

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyc
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed February 14, 2013

For the price you pay a night @aud$400 for regular room (no views, partial bridge view), this Marriott property is easily overpriced by international Marriott standards. This said, and price aside, location is good, bed is comfortable (standard Marriott bedding) and executive lounge free breakfast and evening hor'dourves for Gold members and higher are decent, not superb. Replenishments are slow, and spread is small, but its ok....if u are not expecting perfection, great service and not in a hurry. Wifi service in room n executive lounge is decent and free for gold members and higher. Housekeeping and concierge service is inconsistent but Robbie is very good at making up room and is detailed. Sometimes they are slow, and forget to send the right items requested from housekeeping, other times, they are fast and excellent.

The furnishings in the bedroom and bathroom are not luxurious like some Marriott properties (e.g. singapore, austria); minimalist design and functional with large screen lcd tv. Gym has a wide selection of equipment but some of the equipment are very dated. For the price u pay, one would think bottle water is provided, but this is not the case. So, in comparison to other Marriott properties in big cities, some things are lacking but overall, decent n somewhat pricey for what you get.

The buffet seafood lunch at Icon, their restaurant, was good but lacking in seafood varieties. The dessert spread was divine. The service was outstanding and price was decent.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dakota Dunes, South Dakota
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 14, 2013

The good stuff first: The staff were very friendly. The bellhop was timely and pleasant. The front desk was speedy and helpful. The bed was pretty comfortable, though we needed a couple more pillows to round it out. The location was perfect for getting into the heart of Sydney's tourist attractions.

Now the less good:

The room was small, compared to rooms in the United States. That was expected. The decor was boring. That was not expected. For the price, and the hotel brand, we expected far more upscale appointments in the room.

The concierge lounge was packed, every day that we partook. The food available for breakfast in the concierge lounge was mediocre, and very picked over. The coffee machine always had a long line.

The room service was boring. It was expensive, as expected, but not of great quality. The delivery pizza was a far better option, at half the price.

For qualification purposes: I am a Marriott Platinum member, having stayed in Marriott's for 1345 nights (as of this writing).

Room Tip: Request a high floor on the northeast side to get a good view of the harbor.
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  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 13, 2013

We have traveled enough to know the service at the Sydney Marriott Circular Quay was way above average, even for a luxury hotel. We arrived well before normal check-in and they didn't have a room available yet which we expected. We had planned to tour while we waited and they couldn't do enough for us to make it convenient. From providing an Arrivals Room where we could shower and freshen up to taking us to the Club Floor (we were staying in a Club room) where we were able to have breakfast before walking around the Quay and The Rocks. On our last night, the card key wouldn't work and the night manager accompanied my husband to the room to make sure the new cards worked. Within minutes, someone was there to "clean" the lock which can cause the problem we had.

From the front desk to the bell captain to the concierge to the Club personnel, nothing was too small to handle and to do so in minimum time.

The hotel is about 2 blocks from both bus and train public transportation. With a tourist card you can ride all of them plus the ferries which leave right from the Quay. We walked and rode to everything we could possibly have wanted to see. Would DEFINITELY recommend this hotel.

Room Tip: The Club floors are worth the extra money.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Annapolis
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 13, 2013 via mobile

My husband recently went to Sydney the day before boarding a cruise ship that left from the Harbor. The hotel was very elegant. The rooms were spacious and modern. The concierge was very helpful. We ate at their delicious with quite a selection. Well worth the price. Highly recommend!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Sydney Harbour at Circular Quay

Address: 30 Pitt Street, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Sydney
#22 Luxury Hotel in Sydney
#25 Romantic Hotel in Sydney
#30 Family Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Marriott Sydney Harbour at Circular Quay 5*
Official Description (provided by the hotel):
Sydney Harbour Marriott at Circular Quay is the perfect hotel for those wanting a truly Sydney experience. Overlooking the sparkling Sydney Harbour and the world famous Sydney Opera House, the downtown Sydney hotel can be found at the doorstep of a shopping Mecca, and just moments away from the historic Rocks district. As Sydney’s premier waterfront hotel, guests are also invited to indulge in a luxurious array of treatments in the day spa, including indoor pool, without leaving the 5-star property. Whether savouring finely crafted cuisine at the renowned Icons brassiere restaurant or retiring to the spacious opulence of your guest room which is complete with picturesque harbour views, the accent throughout is on trusted personalised service. ... more   less 
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Also Known As:
Marriott Sydney Harbour At Circular Quay Hotel Sydney

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