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“Marvelous Location, but Pricey” 4 of 5 stars
Review of Marriott Sydney Harbour at Circular Quay

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Marriott Sydney Harbour at Circular Quay
5.0 of 5 Hotel   |   30 Pitt Street, Sydney, New South Wales 2000, Australia   |  
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Hotel amenities
Special Offer
$1 Breakfast
Ranked #26 of 182 hotels in Sydney
Cortlandt Manor
Top Contributor
245 reviews 245 reviews
48 hotel reviews
Reviews in 98 cities Reviews in 98 cities
96 helpful votes 96 helpful votes
“Marvelous Location, but Pricey”
4 of 5 stars Reviewed December 14, 2012

Stayed four days at Marriott Sydney Harbour Circular Quay

There are many pluses: Outstanding location including 5 minute walk to Circular Quay train station and ferry terminal, clean modern rooms, some rooms with great views of harbor, and helpful staff.

And there are Minuses: Price, price and prices for everything. $2.50 AUD for a toll-free call, $14 AUD to launder a men's shirt (really), $30 (AUD) to dry clean a suit. And there are surcharges on Sunday.

Internet is free to Marriott Marquis members and works well; otherwise, $10 AUD per day.

Executive Lounge is nice oasis with complementary breakfast. Mostly simple fare, and main reason for 4 Circles. Ask for package deal that includes the Executive Lounge if you will be using the hotel for breakfast. Also includes complimentary drinks too at happy hour.

Tip #1: Use the train from the airport directly to Circular Quay...a 5 minute walk to the hotel. About $16 AUD per person including airport surcharge (you'll learn that there is a surcharge for almost everything in Australia). Less than 20 minute train ride.

Tip #2: If most concerned about reducing total cost, then pay with cash from an ATM. Hotel adds a 1.5% credit card surcharge on top of usual 2-3 percent foreign currency surcharge added by most credit cards (but not Capital One).

Gripe: $18 AUD for martini at the bar not including tip...a personal record.

Room Tip: More important is to request access to Executive/Concierge Lounge.
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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
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Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 10, 2012

Stayed there in December 2012. It had the best service at the Concierge Lodge. It was excellent. They served wine, soft drinks, champagne and all the top liquor ( Husband likes Jack Daniels) They had that as well. The food was tasty and they bring out the desserts later in the evening. They have several shops nearby where you can buy souvenirs. We walked to the harbor and took a boat to a local beach. The staff was friendly and the location is great. There are several places to eat at the Harbor. If you can spend the extra money the Concierge Lodge is worth it. I have been to several Marriott Hotels in various parts of the world and this one if the best so far.

Room Tip: I bought Groupons prior to the leaving so that I could get a local taste of the city. Really enjoyed...
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiang Mai, Thailand
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 9, 2012

Pricey because of its location but still an excellent hotel. Only 200 meters from Circular Quay, it is so convenient, with a supermarket across the street and no shortage of taxis. The rooms are large enough, with good spacing and everything works. It was a genuinely pleasant stay. Transport is so easy. Nowadays, you can catch the SkyTrain from the airport (only A$15.40 pp) and get off at Circular Quay and then it is only a short walk to the hotel - Pitt Street is the 2nd street on the right after exiting the station - on the opposite side to the water of course. hehe

Room Tip: The "city view" rooms are not that great, in terms of a view unless you are placed on the...
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 8, 2012

Overall very similar to a full service Marriott you would find in the US. This one has convenient location across the street from a central train station, harbor area, surrounding shopping and restaurants etc. So location wise, it's terrific. Staff is very courteous at the lobby area during check in.

Knocking several points off the lounge if you're a frequent Marriott Rewards member. Narrow breakfast selection, thin choices for happy hours snacks. The lounge isn't cleaned frequently. At the lobby area, McQuarries's serve extremely slow orders. For a soup and sandwich, it took over 30 min to get after waiter took our order.

So if your expectation is just of location, this one trumps it. If your looking for services and amenities, prepared to be disappointed.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dubai
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 8, 2012

Rooms are very modern though slightly smaller than expected, bathroom feels something like a hospital bathroom. Excellent quality beds and linens. Fast room service, huge TV with a multitude of channels. Good quality irons provided. The lobby area is very late 1980's, nothing like the rooms and lacks atmosphere. Lobby Bar is underutilised as there is no feel to the place. Service standards are fair, nobody has made me feel welcome in the 3 times i stayed here, neither have i felt unwelcome. This hotel really is all about location. 3 minutes walk to Circular Quay perfect for cruise ship passengers, plenty of dining options nearby. 5 minutes walk to Wynyard Metro Station and shopping areas. Hope this helps.

Room Tip: Anything with a harbour view, it's lovely !
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Melbourne, Australia
Top Contributor
65 reviews 65 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed December 7, 2012

Our check-in and check out service [two different staff], was discourteous and, in fact, could be described as downright rude. We had the sense that we were commodoties rather than guests.
Breakfast cost was outrageous although quality and range were quite good. However, if you ask for something out-of-the ordinary like an espresso, be prepared to wait, and wait, and wait.........
The coffee, when it did arrive was awful. I think they should change their supplier, or barista or both. There are better places to stay for the money.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Top Contributor
84 reviews 84 reviews
43 hotel reviews
Reviews in 37 cities Reviews in 37 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 6, 2012

This fine hotel is comfortable & efficient, the beds are a treat but the decor is also beginning to date badly & it's in need of a makeover. I was a little disappointed with hotel's attitude to finding a park for my motorcycle, they told me to take the train instead. The breakfast buffet was also a disappointment although look for the omelette chef & you'll do better. The location is fabulous, a short work, 100 metres from circular quay & close pretty much to everything...pricey too I felt.

Room Tip: We had a city side room on a lower floor (12) it was a small room with an interesting city view.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott Sydney Harbour at Circular Quay

Also Known As:
Marriott Sydney Harbour At Circular Quay Hotel Sydney
Marriott Sydney Harbour At Circular Quay Hotel
Address: 30 Pitt Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Sydney
#25 Romantic Hotel in Sydney
#25 Luxury Hotel in Sydney
#30 Family Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Marriott Sydney Harbour at Circular Quay 5*
Official Description (provided by the hotel):
Sydney Harbour Marriott at Circular Quay is the perfect hotel for those wanting a truly Sydney experience. Overlooking the sparkling Sydney Harbour and the world famous Sydney Opera House, the downtown Sydney hotel can be found at the doorstep of a shopping Mecca, and just moments away from the historic Rocks district. As Sydney’s premier waterfront hotel, guests are also invited to indulge in a luxurious array of treatments in the day spa, including indoor pool, without leaving the 5-star property. Whether savouring finely crafted cuisine at the renowned Icons brassiere restaurant or retiring to the spacious opulence of your guest room which is complete with picturesque harbour views, the accent throughout is on trusted personalised service. ... more   less 
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