Our check-in and check out service [two different staff], was discourteous and, in fact, could be described as downright rude. We had the sense that we were commodoties rather than guests.
Breakfast cost was outrageous although quality and range were quite good. However, if you ask for something out-of-the ordinary like an espresso, be prepared to wait, and wait, and wait.........
The coffee, when it did arrive was awful. I think they should change their supplier, or barista or both. There are better places to stay for the money.

This fine hotel is comfortable & efficient, the beds are a treat but the decor is also beginning to date badly & it's in need of a makeover. I was a little disappointed with hotel's attitude to finding a park for my motorcycle, they told me to take the train instead. The breakfast buffet was also a disappointment although look for the omelette chef & you'll do better. The location is fabulous, a short work, 100 metres from circular quay & close pretty much to everything...pricey too I felt.

This hotel is right in the heart of downtown Sydney. It is only one short block to Circular Quay where you can catch a ferry anywhere. The executive level provided a nice breakfast daily although the selections vary little - and be warned that the executive lounged is mobbed at 5:30 when the free drinks kick in. Water pressure in the shower was outstanding once you dealt with the inward swinging shower door. One big disappointment - I paid extra for a two room suite assuming the living room woould at least have a couch and maybe even a pull out because sometimes we like to sleep in seperate rooms - but to my incredulity - they have only two hard as concrete 60's era George Jetson chairs. When I saw them I turned to the bell captain and asked for a couch - he said he'd get back to me - I am still waiting. They have no ice machines either - weird - you have to order ice from room service. This city is uber-expensive but when we return we will probably choose this Marriott again (if the get couches!!)

Excellent location - Cashed in points - Three nights, two on the executive level with view of the opera house from the room - breakfast, open bar and canapes for dinner. Easy walk to Opera House and hop on hop off ferry to Toronga Zoo and harbor tour. While others waited we had guaranteed room on arrival with top Marriot card - upgraded on 2nd day.
Concierge answered pre trip questions via email. Money exchange - better rate at gift shop.