We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Functional hotel in a good location. Nice city views” 3 of 5 stars
Review of Pullman Sydney Hyde Park

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
You added Pullman Sydney Hyde Park to your Saves list
Pullman Sydney Hyde Park
5.0 of 5 Hotel   |   36 College Street, Sydney, New South Wales 2010, Australia   |  
Hotel website
Hotel amenities
Offers & Announcements
Free breakfast with your stay
Ranked #44 of 184 Hotels in Sydney
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Functional hotel in a good location. Nice city views”
3 of 5 stars Reviewed yesterday NEW

The Pullman is a well located hotel which has, on its city facing side, excellent views across Hyde Park to the Sydney skyline. The room was well maintained. Windows could do with a wash, since the view is the point. Has a really nice pool deck on the top floor where you can look over most of downtown Sydney so worth a visit, and a functional gym on the same level.

Room Tip: Worth asking for a city view room
See more room tips
  • Stayed December 2014, traveled solo
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,111 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I'll start by saying i have given this hotel an overall rating of 4 stars due to the combination of the position,rooms and staff belonging to the hotel but the hotel relly needs to up the anti towards its Accor Advantage Plus members compared to others. I am a GOLD member (and only a handful of nights from PLATINUM which means nearly 60 nights spent in this chain of Accor hotels at my expense not a company's in the last year or so from the Ibis to the Sofitel so feel justified to offer this comparison and gripe between this hotel and the last hotel i stayed in at Sydney "The Novotel Manly Beach"

On entering reception area at Novotel I was informed i had been upgraded to ocean view room with balcony and day bed free of charge because of Gold Status. Also offered a late check out free of charge ( which was gratefully accepted ) a couple of drinks with free wifi (both bog standard at Accor nowadays silver and above ) and off to room we go where 2 complimentary bottles of water await . Within 5 minutes knock on door and a would sir like a bottle of red or white wine ...free of charge again ! What a great start but it gets better. Next morning local and national paper on offer free of charge and a note under the door inviting ALL GOLD MEMBERS to FREE CANAPES AND DRINKS FOR 1 HOUR in the afternoon Papers of course next day too and checked out circa 2pm OUTSTANDING SERVICE.
Then to the Pullman Hyde Park reception. Members loyalty check in desk with no one in attendance for several minutes ! Not a problem don't mind queueing up in the least. Welcome to hotel sir i will get your package envelope for you. Mmmm great i thought maybe it details free room upgrade and offers other bits of complimentarys in the envelope .Looks in envelope with anticipation and surprise ,surprise 2 free bog standard drink vouchers !!!. Not a mention room upgrade, late check out or the likes . In room no water although one free bottle arrived the day after with 3 chocolates and infact another bottle arrived 2 days after that with someone elses welcome to hotel card but only two chocolates ....well he was only Silver lol but i bet he was more miffed than me cos he wouldn't have even received his water and choccys lol. No value of their MEMBERS whatsoever in my opinion unlike Novotel.
For this reason alone i refused to use either of the restaurants within the hotel but did use my Accor card in other hotels on occasions to secure the 50% off food prices within the organisation !Whils i realise these are all complimentary offers and subject to availability there should not be such a gulf between 2 companies from the same Brand chain in my opinion. Jeez i even received 4 FREE DRINKS from Wharf Street IBIS once over ! Well i,ve picked my dummy up and the gripe is over.
As i stated the hotel itself is in a great position, the staff were really friendly and the rooms were indeed clean, tidy and very spacious indeed ! For future reference i am in Cairns next week staying in another PULLMAN ( Reef Casino ) so i do hope they have their act together but having stayed there a couple of times in the past i suggest it will be all plain sailing as in previous visits :-) I hope so or will be back if necessary !!
Merry Xmas !

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Staff made you welcome,over looking Hyde Park,Our Son & Daughter in law stayed here last Aug and enjoyed it,something special very close to the train station and shopping Malls great hotel to stay and relax recommend this lovely Hotel......

Room Tip: Overlooking Hyde park top floor
See more room tips
  • Stayed November 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this review, 5 days ago
Dear Karensgirlys,

Thank you for taking the time to write a review. We are glad to hear you had an enjoyable stay and also enjoyed our location.

We trust you had a safe journey home and do look forward to welcoming you back one day soon.

Wishing you a safe and happy festive season.

Kind regards
Danesh Bamji
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Pullman Sydney Hyde Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Sydney Hyde Park

Address: 36 College Street, Sydney, New South Wales 2010, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Sydney
#40 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Sydney Hyde Park 5*
Number of rooms: 241
Official Description (provided by the hotel):
Located on the steps of Hyde Park and minutes from the Sydney CBD, our central Sydney hotel offers you a world class experience at the perfect location to enjoy all of which Sydney has to offer. Just moments away from Haymarket, our hotel in central Sydney is at the junction of downtown Sydney's business precinct(CBD), cultural delights and moments from Darling Harbour, the Sydney Opera House and Sydney Botanic Gardens. With views of Sydney Tower, our modern guest rooms blend comfort with convenience. We distinguish ourselves from other central Sydney hotels close to Haymarket with friendly staff and world class facilities, within easy reach of vibrant nightlife, Oxford Street restaurants and close to major stadiums such as Sydney Cricket Ground (SCG) and Sydney Football Stadium (SFS). Whether dining at our restaurant or relaxing by our rooftop swimming pool, the centrally located Pullman Sydney Hyde Hotel is sure to delight. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, ACCOR, Hotels.com, Cheap Tickets, Agoda, Priceline, Despegar.com, Booking.com, TripOnline SA, Tingo and Jetsetter so you can book your Pullman Sydney Hyde Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Sydney
Sydney Marriott

Owners: What's your side of the story?

If you own or manage Pullman Sydney Hyde Park, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.