It could have been a perfect stay. The hotel is modern, new and clean. I was upgraded. The room was large, quiet and well appointed. The service was friendly and efficient.
Just two things stopped this review being 5/5.
1) There was a 1/2 drunk bottle of water in the mini-bar. This was quickly replaced by the hotel when I alerted them to it, (I didn't want to have the charge on my statement as I was using express check out so wouldn't have a chance to explain the issue) but after all this, it turns out I've been charged for the bottle I didn't use.
2) I had to call the hotel, twice, to obtain a tax invoice which was annoying. Only then did I see the mini bar charge so now we need to arrange a refund, obtain another receipt etc etc. as it's a business trip..
It's these little things that make the difference between an excellent experience and an average one.
However, otherwise it's superb.