It could have been a perfect stay. The hotel is modern, new and clean. I was upgraded. The room was large, quiet and well appointed. The service was friendly and efficient.
Just two things stopped this review being 5/5.
1) There was a 1/2 drunk bottle of water in the mini-bar. This was quickly replaced by the hotel when I alerted them to it, (I didn't want to have the charge on my statement as I was using express check out so wouldn't have a chance to explain the issue) but after all this, it turns out I've been charged for the bottle I didn't use.
2) I had to call the hotel, twice, to obtain a tax invoice which was annoying. Only then did I see the mini bar charge so now we need to arrange a refund, obtain another receipt etc etc. as it's a business trip..
It's these little things that make the difference between an excellent experience and an average one.
However, otherwise it's superb.
- Official Description (provided by the hotel):
- Superbly located in the hub of the city, Hilton Sydney has magnificent views and convenient access to iconic attractions including the spectacular Sydney Harbour and Opera House. Offering contemporary design that fulfils comfort and style, outstanding facilities and exceptional service, Hilton Sydney is a must for both domestic and international guests and Sydneysiders alike. Choose from stylish guest rooms and luxury suites, and rejuvenate the body and mind at LivingWell Premier Health Club with the latest gym facilities, swimming pool and stunning day spa. Sample two stylish and distinctive bars in the progressive, sleek cocktail bar, Zeta Bar with its international team of mixologists and the iconic, Victorian live music hub that’s Marble Bar. Enjoy a coffee, light meal or delectable dessert in the patisserie at Caffe Cino and one of Australia’s leading chefs and restaurateurs, Luke Mangan, provides a definitive Sydney dining experience at the award winning, glass brasserie. ... more less
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- Also Known As:
- Hilton Sydney Hotel Sydney
- Hilton International Sydney
- Sydney Hilton International
- Hilton Hotel Sydney