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“Weekend Away from Home” 4 of 5 stars
Review of Cambridge Hotel Sydney

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Cambridge Hotel Sydney
4.0 of 5 Hotel   |   212 Riley Street | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly Quality Hotel)   |  
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Hotel website
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Hotel amenities
Special Offer
Free Wi-Fi
Ranked #43 of 184 Hotels in Sydney
Surfers Paradise, Australia
2 reviews
“Weekend Away from Home”
4 of 5 stars Reviewed May 8, 2013

The Cambridge Hotel staff were very friendly and welcoming on arrival. The lobby looked tired . The room where I stayed was clean and comfortable. I stayed in a room with friends then I stayed on for a few days by myself and I was upgraded to a deluxe room which was nice and comfortable. The breakfast we had I thought was pretty ordinary. The hotel was in a great location close to Hyde Park and Oxford Street and Crown Street where there were plenty of eating areas and only a 5 minute to 10 minute leisurely walk to Museum Station. A very interesting walk to Circular Quay and Opera House via Hyde Park. The staff made me feel welcome as a lone traveller. Lorraine at reception was very friendly and bubbly. A great person to have at a establishment like this a credit to her.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, May 9, 2013
Hi Greg B,
Thank you for taking the time to share your feedback regarding your recent stay at the Cambridge Hotel Sydney. It’s great you found the standards of our rooms clean and comfortable, and enjoyed the location of the hotel. I’ve passed on your feedback to Lorraine and our staff, who all appreciate your motivating comments. Thank you again for sharing your feedback. The Cambridge Hotel Sydney looks forward to welcoming you back.

Warm regards,
Steven Gargano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,506 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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English first
Sydney
1 review
5 of 5 stars Reviewed May 6, 2013

We stayed here with some friends. The rooms are to a high standard with lovely comfortable beds.
The location was great a short walk to Oxford St plenty of vintage shops and restaurants. Staff were very helpful. The only negative the carpark is narrow and you would have a problem if your car is lowered. Breakfast was great. Would definitely return.

Room Tip: Ask for a room with a view.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, May 7, 2013
Hi Gillian L,

Thank you for taking the time to share your feedback regarding your ‘weekend away’ at the Cambridge Hotel Sydney. It is a pleasure to hear that you enjoyed the high standard of our rooms, the location of the hotel, and the service you received throughout your stay.
I understand the narrow car park can be challenging, it is more suitable for smaller and medium-sized vehicles.
Again, thank you for sharing your feedback, and we look forward to welcoming you back to the Cambridge Hotel Sydney.

Warm Regards,
Steven Gargano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Murrumbateman, Australia
1 review
5 of 5 stars Reviewed May 6, 2013

The Cambridge Hotel staff were very friendly and welcoming on arrival. The lobby had a warm, contemporary feel to it as soon as I walked in. The room where I stayed was immaculately clean and decorated in modern design. Everything was supplied in the room that I required. Breakfast was delicious with the choice of buffet or continental…it’s a great start to the day on the ground level café. Parking wasn't a problem and I left my car in the secure parking under the Cambridge Hotel for the entire weekend. Everything is in walking distance being in the heart of Sydney city. I had a fantastic weekend away all thanks to the Cambridge Hotel.

Room Tip: Rooms on the south side are quieter...otherwise be prepared to put up the the night time noise of pe...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, May 6, 2013
Hi Gemxxx69,

Thank you for taking the time to share your feedback regarding your recent stay at the Cambridge Hotel Sydney.
It’s great you enjoyed our recently refurbished reception and lobby, the cleanliness and standards of our rooms, as well as the facilities and amenities available throughout the hotel.
I’m glad you had a fantastic weekend away. Thank you again for sharing your experience, the Cambridge Hotel Sydney looks forward to welcoming you back.

Warm Regards,
Steven Gargano
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed May 5, 2013

Came down to Sydney to celebrate our wedding anniversary. Another greta experience. Staff (Chris) were friendly and enthusiastice. Were able to provide good suggestions in terms of establishments for lunch etc. Nothing was a trouble and eager to please. The room was clean and fresh and comfortable. Great location. just off Oxford street and central to many attractions.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, May 6, 2013
Hi Terry N,

Thank you for taking the time to share your feedback regarding your recent stay at the Cambridge Hotel Sydney. Congratulations on your wedding anniversary; I’m glad you had another great stay. I’ve also passed on your feedback to Chris and all our staff. Comments like yours are a great motivator to continue providing exceptional service. It’s great to see you enjoyed the location of the hotel, and the cleanliness of our rooms.
Thank you again for sharing your feedback. The Cambridge Hotel Sydney looks forward to welcoming you back.

Warm regards,
Steven Gargano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 4, 2013 via mobile

Our room was spotlessly clean with a wonderful view, located close to central station and well know local shopping areas. The service we received was faultless and the staff were very professional and helpful. I will definitely be a return visitor!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, May 5, 2013
Hi Trishread,

Thank you for taking the time to share your feedback regarding your recent stay at the Cambridge Hotel Sydney.
It’s great to hear you enjoyed the cleanliness and wonderful view from your room, the location and value of the hotel, as well as the service you received throughout your stay.
Comments such as yours are a great motivator to continue providing exceptional service.
Thank you again for sharing your feedback. The Cambridge Hotel looks forward to welcoming you back.

Warm regards,
Steven Gargano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 3, 2013

We stayed for four nights and had a wonderful time. The room had a reasonable size, bathroom was very clean and the beds as well. The whole buildung must have been renewed recently and you could really feel it. The lobby is very nice and modern to look at, the staff super friendly. The only negative thing was the noise of trucks and cars in the morning after six. We'd come again!

Room Tip: Try to get a room higher up and away from Riley Street
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, May 5, 2013
Hi Travelmaniac1977,

Thank you for taking the time to share your feedback regarding your recent stay at the Cambridge Hotel Sydney.
I’m glad you enjoyed the size and standards of the room, and our recent refurbishment of the whole building, as well as the service both of you received throughout your stay.
Thank you again for sharing your feedback. The Cambridge Hotel looks forward to welcoming you back.

Warm regards,
Steven Gargano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stroud NSW
1 review
5 of 5 stars Reviewed April 29, 2013

My wife and I had a lovely night together and very much enjoyed our stay. The service was excellent, very friendly and professional and the rooms were spotless. I thought the bed was very comfortable, my wife thought it was a bit too hard. Traffic noise (emergency vehicle sirens)kept my wife awake while I slept right through. We were on the north side. Overall we had a pleasant night stay (first time away from the children)and would definitely recommend The Cambridge to out friends.

Room Tip: Maybe get a North side room if your a light sleeper
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambridgeHotel, General Manager at Cambridge Hotel Sydney, responded to this review, April 30, 2013
Hi Shayne H,

Thank you for taking the time to share your feedback regarding your recent stay at the Cambridge Hotel Sydney. I’m glad to see you enjoy the cleanliness of our rooms, as well as the service you received from our staff.
Comments such as yours are a great motivator to continue providing exceptional service.
I apologise for any inconveniences the emergency sirens caused your wife during your stay. We are currently in the process of double glazing all the windows within the hotel, which will reduce all outside noise.
Again, thank you for sharing your feedback. The Cambridge Hotel Sydney looks forward to welcoming you back.

Warm regards,
Steven Gargano
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cambridge Hotel Sydney

Address: 212 Riley Street | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly Quality Hotel)
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Business Center with Internet Access Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#16 Best Value Hotel in Sydney
#25 Family Hotel in Sydney
#39 Luxury Hotel in Sydney
#39 Business Hotel in Sydney
#50 Romantic Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cambridge Hotel Sydney 4*
Number of rooms: 149
Official Description (provided by the hotel):
The 4 star Cambridge Hotel offers multi-award winning accommodation located in the heart of Sydney's Surry Hills. Many of our 149 guest rooms and suites offer stunning city-scape views from their private balconies. The hotel is within easy walking distance of Sydney's main attractions, and is ideally located for accessing Darling Harbour, Chinatown, Cockle Bay Wharf and Sydney's Iconic Landmark's such as the Opera House and Harbour Bridge. Facilities include 24-hour reception and room-service, a rustic Italian restaurant and an indoor, heated swimming pool and spa. All rooms enjoy complimentary tea and coffee making facilities, in-room safes and comfortable bedding. Parking will never be an issue at the hotel with 5 basement levels of parking available for guests to use (fees apply) ... more   less 
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Also Known As:
Quality Hotel Sydney
Quality Inn Sydney

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