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“Good for conference” 4 of 5 stars
Review of Holiday Inn Darling Harbour

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Holiday Inn Darling Harbour
4.0 of 5 Hotel   |   68 Harbour St, Darling Harbour, Sydney, New South Wales 2000, Australia   |  
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Ranked #82 of 185 Hotels in Sydney
Rockhampton, Queensland
Top Contributor
96 reviews 96 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
59 helpful votes 59 helpful votes
“Good for conference”
4 of 5 stars Reviewed February 11, 2008

I stayed here for a few days when at a conference in early November 2007. Contrary to some of the other posts here I found the staff very helpful. The rooms are adequate (if a little on the small side) but the location is great. Chinatown is to the rear and a short walk to convention centre.

  • Liked — Location
  • Disliked — rENOVATIONS
  • Stayed November 2007, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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959 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Turkish first
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English first
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 7, 2008

I stayed here with 40 other students for a study abroad program. I was there at the hotel for almost two weeks! The beds were comfortable. The rooms were clean. The dining at the hotel was okay. The staff was extremely helpful. (Jeffie was my favorite!!) The location was great at first then after a week or two you want to be in a different area besides chinatown. The hotel was just across the street from darling harbor, which was convienient. Overall I wouldn't probably stay there again, but it was prearranged with my study abroad program. But then again, I never ever stay at a Holiday Inn, but for a Holiday Inn it wasn't bad at all. It was almost like staying at their sister hotel the Crown Plaza, but just not as nice.

  • Liked — Concierge
  • Disliked — The broken Steam room and luke warm jacuzzi.
  • Stayed January 2008
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 19, 2008

If you want to vist Sydney and see the sights with only a few days to spare this is NOT the hotel for you.
My mistake was confusing Darling Harbour for Sydney Harbour (thats the one with the Opera house, bridge etc).
This hotel is only really suitable for you if you want to be inbetween Chinatown and the very tacky Darling Harbour and we would have moved hotels immediately if we hadnt already paid for it.
The rooms are small, stuffy (the windows dont open) and very depressing.I enclose a photograph of the view !.
It really was like a small dark box and other guests we talked to were equally depressed.
The hotel you want is the Old Sydney Holiday Inn which is a far better hotel and in a fabulous location...lots to do and see..great bars and places to eat.
We compared the prices of the two Holiday Inns while we were there and thet were the same at that time.
Dont make the same mistake I did...DARLING HARBOUR IS CERTAINLY NOT SYDNEY HARBOUR.

  • Stayed January 2008, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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leicestershire
Top Contributor
50 reviews 50 reviews
44 hotel reviews
Reviews in 29 cities Reviews in 29 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 9, 2008

stayed here over christmas 2007 for 5 nights, booked early and got great rate on holiday inns own website

Requested higher room and got it - 11th floor
arrived at 10am from long haul flight really not expecting room to be available - asked if we could leave bags, consierge was really helpfull and advised yes we could, but also if room wasnt ready to let him know and he would sort some gym passes for us to be able to grab a shower
- amazingly room was available!
Good sized clean room with v effiecient Air con - only down side was bathroom a little outdated compared to rest of room
Mini bar was well stocked and pretty reasonable
should mention the hotel is being extented - upwards - at the mo which we didnt know about before we checked in, but no noise disturbed us.
the hotel is in a fantastic location - minutes from darling harbour and only a short stroll to china toen and the city train stations
Staff were very helpfull and keen to help at all times, and also kindly stored our bags free for 5 days securely whilst we took a whitsundays cruise
A taxi from the airport was only $31 - much the same as the trainb for 2
would recommend as a great good value base

  • Stayed December 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Francisco
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 29, 2007

This hotel is under heavy construction. They are adding floors, so there is heavy equipment on the roof, which creates tremendous vibration and noise. I made two advance calls to the hotel to ask about room size and location, as this was an anniversary trip. Nothing was said about the construction. The night before arrival, I called them again to verify that we would have an upper floor/view location and, again, not a word was said about the construction--particularly amazing given my request for an upper floor. The room was attractive, but who cared? When I complained to the manager on duty, he said that the hotel had put this info on their website for months (not true), and that all desk/reservation personnel had been trained to tell guests --also absolutely not true. He refused any request for a discount or anything at all - too bad, live with it, we told you, it's your fault. Also, construction was supposed to begin at 9 a.m., but on the Saturday we left, it was well underway by 7 a.m. Avoid this place like the plague it is.

  • Liked — Room decor
  • Disliked — Poor customer service and construction noise
  • Stayed October 2007, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zürich
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 19, 2007

We stayed at the Holiday Inn for 6 nights at the beginning of November.
The location is very good – a 5 min walk to Darling Harbor and probably a 20 min walk to Sydney Harbor. We found the hotel to be clean and in good decorative order with contemporary furnishings. Our ‘Queen Bed Superior Room’ was quite roomy with plenty of space to put luggage down. The bed was comfortable and we found the hotel to be very quiet which made it easy to get to sleep at night. We ate breakfast in the hotel restaurant only on one morning and we found the buffet to be splendid with a good choice of hot and cold food. Overall staff at the hotel were friendly, although I did find them somewhat uncooperative when they tried to throw us out after they bungled our reservation – still waiting for an apology for that! I would stay at this hotel again without hesitation.

  • Liked — Location
  • Disliked — Reception Staff
  • Stayed November 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Surfers Paradise, Australia
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
Reviews in 21 cities Reviews in 21 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 2, 2007

I chose this hotel mainly because it was one of the few 4+ star hotels not to jack their prices up considerably due to a soccer match being held the same night (which was the purpose of my trip anyway).

The mention of "Darling Harbour" in the title is a bit of a misnomer, as it is one street off Chinatown, yet a good 10-15 min walk to the heart of Darling Harbour.

The hotel is directly across the road from the Sydney Entertainment Centre. Very convenient for those attending concerts or basketball matches at that venue.

Express checkout was very convenient. Porters and Front desk staff were quite friendly and efficient.


The one downside is the power switch at the door (like many hotels these days) requires your room key to be inserted (or an unneeded card of any type will do). Housekeeping will remove the card if you are absent. In my case, my mobile phone and laptop failed to charge fully.

Had absolutely no issue with the renovations at the property. There are many notices in the hotel advising of the renovations and the times you will experience noise (which from memory was from 0830-1800).

While I did hear a bit of noise during those times, it wasn't enough to annoy me (maybe I picked a good day).

  • Liked — Location... walking distance to the railway station/buses/monorail/light rail/city
  • Disliked — Limited meal opportunities after midnight
  • Stayed November 2007, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Darling Harbour

Address: 68 Harbour St, Darling Harbour, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#66 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Darling Harbour 4*
Number of rooms: 346
Official Description (provided by the hotel):
Emanating a quiet charm right in the middle of the action, Holiday Inn Darling Harbour has the best that Sydney has to offer on its doorstep. A heritage listed former Wool Store cloaks the northern wing of the hotel in history. Situated in the Southern end of Sydney's central business district, the hotel is ideally positioned to allow you to make the most of your visit to Sydney. Take a leisurely stroll through Darling Harbour with its many attractions. The vibrant Chinatown and Latin Quarter are close by and the Qantas Credit Union Arena is right across the road. You can walk to some of Sydney's best restaurants, theatres and shopping complexes. For something a little different, board a ferry or the light rail for sightseeing. Trains and buses to Pitt Street Mall shopping precinct and Circular Quay are nearby too. ... more   less 
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Also Known As:
Holiday Inn Darling Harbour Hotel Sydney
Holiday Inn Sydney
Sydney Holiday Inn

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