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“Nice hotel in good location” 5 of 5 stars
Review of Holiday Inn Potts Point - Sydney

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Holiday Inn Potts Point - Sydney
4.0 of 5 Hotel   |   203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia   |  
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Ranked #61 of 177 Hotels in Sydney
Black Creek, Canada
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Nice hotel in good location”
5 of 5 stars Reviewed August 23, 2013

My wife and I stayed at the Holiday Inn Pottts Point twice in July 2013. On both occasions we found it an excellent place to stay. The rooms were comfortable, clean and very quiet. Over the course of 5 nights we did not hear any sound from adjoining rooms, hallway etc. Being next to the subway station meant it was an easy spot to get to and from for exploring Sydney. The hotel staff were friendly, and accommodating. Being able to check in early after a long international flight was a real bonus! While the area around the hotel is not the best, but not bad either, we did not feel unsafe or uncomfortable at any time and would not hesitate to stay there again. The breakfast was good and the restaurant staff were very friendly.

Room Tip: Ask for an upper floor room looking overlooking Sydney. The view of the opera house and bridge is ve...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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677 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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English first
Melbourne, Australia
Level Contributor
78 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 23, 2013

I was staying on the 7th floor; the room was adequate, bed reasonably comfortable. The room compendium said there was a mini bar which there wasn't. One thing that alot of hotels do that bugs me is only put a bottom sheet and a doona on the bed. It's too hot to sleep under the doona, and too cold to have nothing at all. I asked to have a top sheet put on when they serviced the room which wasn't done; I had to ask again when I got back that night.
They made an error with my reservation and told me I needed to check out after my first night (of 3). I didn't and we eventually got it sorted out, making me late for a meeting in the process.
The food at the restaurant was nice and the staff friendly. A surprisingly good breakfast as well. Having onsite undercover parking was a bonus.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, September 4, 2013
Dear Shane,

Thank you for your feedback on your recent stay at Holiday Inn Potts Point. I am pleased to hear that bed was comfortable and the parking under the hotel was a bonus. My apologies for the lack of service you received during your stay, which impacted your work commitments. We are working closely with the housekeeping team and front office team to minimise our miscommunication errors to ensure a relaxing and enjoyable environment. I do hope that you will continue to choose us for your business trips and see the impacts of our efforts on future stays.

Kind Regards
Aprelle Coady
Internal Business Support
Holiday Inn Potts Point
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed August 22, 2013 via mobile

My work organised the stay so I don't know the room rate.
The hotel needs a great big refurbishment. I could hear toilets flushing, showers running, doors shutting/slamming and people talking in the corridor. The bathroom door didn't shut/couldn't shut, the sheets had holes in them, the power socket was loose, the carpet in need of a clean and the walls in the room/corridors need a fresh lick of paint.
All very sad, old and run down. The location is good and if you're payin a cheap rate, this could be an acceptable situation. (For me on a work trip used to better hotels at possibly higher room rates, it was not satisfactory.)

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, August 28, 2013
Dear Kay C,

Thank you for providing your feedback on your stay at Holiday Inn Potts Point. I am sorry to hear that you were disappointed with a few aspects of your stay. Your comments are very much appreciated as they enable us to assess the standard of our guest experiences.

Kind Regards
Ashwin Chetty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 20, 2013

The holiday Inn Potts Point actually sits adjacent the Kings Cross underground station so it is the top end of Potts Point (south). The location means that the hotel is set on a hill and many of its rooms have a stunning view of the Harbour which entices both day and night. Hopping on the train can take you to Bondi Junction or to the heart of the city in minutes and if you avoid the main roads there is a pleasant walk down to the Domain and on to the botanic Gardens or Mrs Macquarie's Chair. It is a short walk to trendy Oxford street, or you can step straight out into the buzzing nightlife of Kings Cross. The hotel rooms are starting to show their age but clean and spacious and the staff are very friendly and accommodating. The breakfast buffet is a highlight, with a wide range of cereal, fruit, bread and pastries, cooked selection decent coffee and you can make your own fresh juice - really worthwhile.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, August 28, 2013
Dear Lenensuisse,

Thank you for your comments about your recent stay at Holiday Inn Potts Point. I was very happy to see that you enjoyed your stay with us. Thank you for your feedback regarding our service, location and quality breakfast. We are looking forward to welcoming you back to Holiday Inn Potts Point soon.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Ayrshire, United Kingdom
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed August 19, 2013

The hotel its self is wonderful,and the staff are very helpful,but the location.OMG.
It is next to Kings Cross Railway station which seems to be populated by rough sleepers and lots of policemen.
It is a very nice hotel,but if you are planning to take your maiden aunt there-go in daylight and don't go out at night.
Stay in and use the Sirrocco Restaurant which has a varied menu at good prices,

Room Tip: we stayed on two occasions 3 weeks apart.The first time we were in a room with a view of the Harbour...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, August 28, 2013
Dear erskine129,

Thank you for your feedback regarding your stay at Holiday Inn Potts Point. I value your feedback and have taken your comments on board and hope to welcome you back in the near future.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
72 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed August 17, 2013 via mobile

Hotel is a little tired, but the price point and location make-up for that. WiFi is only free for a short period of time in the public areas. Staff at reception and bar were very professional and helpful.

Stayed August 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, August 28, 2013
Dear PBLD,

Thank you for your feedback regarding your stay at Holiday Inn Potts Point. I value your feedback and have taken your comments on board and hope to welcome you back in the near future.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 17, 2013

The holiday Inn Potts Point actually sits adjacent the Kings Cross underground station so it is the top end of Potts Point (south). The location means that the hotel is set on a hill and many of its rooms have a stunning view of the Harbour which entices both day and night. Hopping on the train can take you to Bondi Junction or to the heart of the city in minutes and if you avoid the main roads there is a pleasant walk down to the Domain and on to the botanic Gardens or Mrs Macquarie's Chair. It is a short walk to trendy Oxford street, or you can step straight out into the buzzing nightlife of Kings Cross. The hotel rooms are starting to show their age but clean and spacious and the staff are very friendly and accommodating. The breakfast buffet is a highlight, with a wide range of cereal, fruit, bread and pastries, cooked selection decent coffee and you can make your own fresh juice - really worthwhile.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashwin C, Manager at Holiday Inn Potts Point - Sydney, responded to this review, August 28, 2013
Dear LeninSydney,

Thank you for your comments about your recent stay at Holiday Inn Potts Point. I was very happy to see that you enjoyed your stay with us. Thank you for your feedback regarding our service, rooms and quality breakfast. We are looking forward to welcoming you back to Holiday Inn Potts Point soon.

Kind Regards
Ashwin Chetty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Potts Point - Sydney

Address: 203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#46 Business Hotel in Sydney
#55 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Potts Point - Sydney 4*
Number of rooms: 286
Official Description (provided by the hotel):
Holiday Inn Potts point is a 4-star, contemporary hotel located just 5 minutes from the city in cosmopolitan Potts Point. Each of our modern 286 guestrooms come equipped with a choice of soft & firm pillows, 32-inch flat screen TVs, high speed internet access and comfortable en-suite with dual pressure shower head. Enjoy spectacular views to Sydney Harbour or an outlook onto vibrant Potts Point from the comfort of your room. Experience some of Sydney’s best bars, cafes and restaurants only moments from our doorstep and explore the historical architecture and cultural embellishments Potts Point is renowned for. Kings Cross train station is located adjacent to the hotel. Just one stop will take you into the CBD and in the other direction it's just two stops to Bondi Junction, making Potts Point an ideal base for exploring both the city and the beachside eastern suburbs. Hotel facilities include the Mediterranean-themed Sirocco Bar & Restaurant, open for breakfast, lunch and dinner, a fitness centre, guest laundry and secure carpark. ... more   less 
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Also Known As:
Holiday Inn Potts Point - Sydney Hotel Sydney
Holiday Inn Sydney
Sydney Holiday Inn

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