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“Must have changed chef” 1 of 5 stars
Review of The Tall Lemongrass

The Tall Lemongrass
4/136 Willoughby Rd, Sydney, New South Wales, Australia
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Ranked #1,745 of 5,322 Restaurants in Sydney
Cuisines: Thai
Dining options: Reservations, Delivery
Restaurant details
Dining options: Reservations, Delivery
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“Must have changed chef”
1 of 5 stars Reviewed February 23, 2014 via mobile

I had a dinner last night. The food took forever to come out and when it did, it was NOT worth the wait. The flavors were just not there and tasted like something was missing. As for the service, the waitresses would just stand there and talk to each other and not really pay attention to the customers. I was so surprised seeing all these positive reviews and maybe my experience was limited to just that service.

Visited February 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

Visitor rating
    8
    8
    3
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
“Horrible staff”
1 of 5 stars Reviewed January 15, 2014

We went there for our anniversary dinner as we both love Thai food. Food was good but the staff just took the whole fun out of the day. No smile, very pushy and attitude in even serving water. Horrible experince. I will not recommend at all.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Contributor
47 reviews 47 reviews
29 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
“Delicious Food but the Staff.........!”
3 of 5 stars Reviewed January 11, 2014

Very interesting and unusuaL Thai food e.g. aubergine stack was superb, duck larb was outstanding. But - the staff, unlike the usual friendly Thai people I'm used to,-were cold, unfriendly and when we asked for a dish with no chilli - brought one with chilli and were extremely ungracious when we sent it back. No apology. The restaurant is pleasantly decorated, not too noisy, parking is easy, but we won't be going back. There are plenty of restaurants in the area where we have been treated with polite friendliness. Is that too much to ask?

  • Visited January 2014
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auckland nz
Senior Contributor
35 reviews 35 reviews
10 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
“Dissapointed”
3 of 5 stars Reviewed December 19, 2013

We have been to this restaurant before,whilst visiting Sydney.My wife and I spend two months living in Thailand every year,so feel that we know Thai food.
We thought the food was average at the best.There are lots of "tastier' Thai restaurands in Sydney,Try Kaffir Lime in Willoughby-real Thai taste and happy Thai service.
However it was not the food that I am writing about,it was the disinterested staff,aloofness,and poor service.The mens toilet,(sure it is also used by other businesses in the building)had only 2 of the 3 urinals able to be used,the one out of action,had a sign fixed to the wall,that looked as though it had been there for some time,plus there was only two "sit down toilets" able to be used,the third "out of action".Come on-complain to the building owner.
When we went to leave,we politely asked the woman there if she could call us a taxi,as we had shared some wine,only to be told--We don't have a taxi phone number and are unable to help you!Is this service!

  • Visited December 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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Sydney
Top Contributor
61 reviews 61 reviews
47 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
“Perfect for a casual midweek dinner”
4 of 5 stars Reviewed September 28, 2013

Very enjoyable dinner last Thursday. Staff courteous and efficient without rushing through dinner. Both starters and mains were light and flavourful. Nice buzz about the half full restaurant. We will be back.

  • Visited September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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