I stayed at The Darling for a special occasion with my husband. I wanted it to be romantic and the staff were amazing and helped me get every detail perfect from the artistically strewn rose petals, candles, massage oil, champagne, chocolates... you get the drift. The room was extremely well appointed and comfortable. Faultless. However it was the staff that really blew me away. They gave the impression that they were just as excited for me as I was for myself which was a nice touch. Even the guy who opened the taxi door when I first arrived knew all the details of what they had arranged for me. He did not have to look up my details - he just knew and he was so enthusiastic about everything I had waiting for me in my room. He handled everything perfectly and was just as good when I was leaving. The staff also liaised with me on the timing of each detail that unfolded. Nothing was too much trouble. I felt so special which I guess is what they were trying to achieve and goes way beyond good service. I am pretty ruthless when I analyse service but they aced it. I absolutely recommend The Darling if you want any kind of memorable experience. They will help make it happen.
- Official Description (provided by the hotel):
- Welcome to The Darling. 171 rooms and views from the Sydney Harbour to the Blue Mountains, Sydney's most lovingly detailed hotel is now open at The Star.***Named one of the Top 60 Best New Hotels in the World by Condé Nast Traveller******Winner of Best New Hotel Construction and Design 2012 at the Asia-Pacific International Hotel Awards***DISTINCTIVELY DARLING FEATURESFloor-to-Ceiling GlassOur rooms feature floor-to-ceiling glass and windows that open to showcase what are possibly the best views in Sydney.The Darling BedOnce you've slept on a Darling bed, you'll be reluctant to leave it. Every one features a customised 1000 spring mattress, 400 thread count 100% Egyptian cotton bed linen and a goose down comforter. A menu of 12 luxury pillows is offered for your comfort.Molton Brown ProductsEvery bathroom contains a range of Molton Brown products, exclusive in Australian hotels, to The Darling.Rain ShowerheadsEvery bathroom comes with a relaxing rain showerhead and a European wand.Control Four Integrated SystemComplete control is at your fingertips. One touch of a button and you can do anything – from lower your blinds to adjust the air temperature.EXPERIENCE THE SPA AT THE DARLINGOur spa has 16 private rooms – including an intimate couples suite – and every one of them is devoted to making you look incredible, and feel even better.We offer signature Asian and European treatments, a hamam and a level of pampering that is unparalleled ... more less
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