My partner and I stayed at the Darling for 3 nights in February 2013. I had emailed the concierge ahead of time because I wanted to have a picnic delivered to reception for my partner's 30th birthday and wanted to make sure that would be ok. I had also enquired about buying a bottle of wine from the hotel to have added to the picnic. I was assured that would all be fine and taken care of.
Upon arrival the hotel staff were excellent. They very subtly called someone from their customer service team, who also quite politely asked if he could talk to me away from my partner in case the picnic was a secret. Even though our room was not ready yet, we didn't mind because we were going to the park for a picnic anyway. Within an hour the hotel had messaged me to say our room was ready so as not to interrupt the picnic with a phone call.
When we returned the Darling staff had upgraded our room to a Jewel room that had an amazing view of Sydney Harbour and was very spacious. We were shown to our room and shown how the tv could control the AC, the curtains and the lights.
The pillow top bed was super comfortable and the rain shower head was amazing. The room was quiet and spacious. The pool was really refreshing on a warm day, and a late night getting back to our room where we ordered room service could not be faulted.
When we were leaving there was a VIP arriving with a four car entourage that was greeted with a huge number of hotel staff. Even though it was difficult to get a taxi and then have one reach the front valet area of the hotel, the front desk staff seemed genuinely worried at how long we had had to wait and went out of their way to have a taxi meet us.
We wouldn't hesitate to stay at the Darling again and I can't thank them enough for making our trip memorable.
Phone Number:
Region:
Australia >
New South Wales >
Sydney
Amenities:
Fitness Center
Restaurant
Room Service
Shuttle Bus service
Suites
Swimming Pool
Wheelchair access
Ranked #10 of 189 hotels in Sydney
Price Range:
$$$$
Hotel Class:5 star (5*)
- Official Description (provided by the hotel):
-
Welcome to The Darling. 171 rooms and views from the Sydney Harbour to the Blue Mountains, Sydney's most lovingly detailed hotel is now open at The Star.***Named one of the Top 60 Best New Hotels in the World by Condé Nast Traveller******Winner of Best New Hotel Construction and Design 2012 at the Asia-Pacific International Hotel Awards***DISTINCTIVELY DARLING FEATURESFloor-to-Ceiling GlassOur rooms feature floor-to-ceiling glass and windows that open to showcase what are possibly the best views in Sydney.The Darling BedOnce you've slept on a Darling bed, you'll be reluctant to leave it. Every one features a customised 1000 spring mattress, 400 thread count 100% Egyptian cotton bed linen and a goose down comforter. A menu of 12 luxury pillows is offered for your comfort.Molton Brown ProductsEvery bathroom contains a range of Molton Brown products, exclusive in Australian hotels, to The Darling.Rain ShowerheadsEvery bathroom comes with a relaxing rain showerhead and a European wand.Control Four Integrated SystemComplete control is at your fingertips. One touch of a button and you can do anything – from lower your blinds to adjust the air temperature.EXPERIENCE THE SPA AT THE DARLINGOur spa has 16 private rooms – including an intimate couples suite – and every one of them is devoted to making you look incredible, and feel even better.We offer signature Asian and European treatments, a hamam and a level of pampering that is unparalleled
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