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“Superb” 5 of 5 stars
Review of Meriton Serviced Apartments Campbell Street

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Meriton Serviced Apartments Campbell Street
4 - 10 Campbell Street | (corner of George Street), Sydney, New South Wales 2000, Australia   |  
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Hotel amenities
Ranked #2 of 184 Hotels in Sydney
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Superb”
5 of 5 stars Reviewed February 9, 2014

Enormous room beautifully furnished, spotlessly clean every detail thought of. Charming and helpful staff. Facilities even better than we expected! We knew washing facilities were available only when we arrived did we realise we had our very own washing machine and tumble dryer in the room. Only small drawback.. The safe was on the floor .. Hard to operate and see the numbers.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSACampbellStreet, Manager at Meriton Serviced Apartments Campbell Street, responded to this review, February 11, 2014
Dear Blantyre98,

Thank you for choosing to stay here at Meriton Serviced Apartments Campbell Street.

It is fantastic that you had a superb stay. Our apartments are designed for living. With a fully equipped kitchen and laundry within each of our spacious apartments allows you to feel at home while travelling away from home.

Blantyre98, thank you for your review and we look forward to welcoming you back in the near future.

Warm regards,

Kimberly R
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,752 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (735)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 9, 2014

Nice stay in a fully furnished appartment especially the fully equipped kitchen. Great cleanliness and nice location.
Room for improvement would be the front desk service and house-keeping. Front desk service was good except for Jesicca who was not so friendly nor helpful. Rooms were available but got requested to wait for 1-2 hours because it was not really the check-in time. The rest of the front deks staffs were great especially Yaya who deserved commendation. Well done for her great and excellence service with customer focus approach. It was very much appreciated.
House keeping was bad with an occasion being skipped eventhough it was a house-keeping day. I understand that it was not designed to be daily, but on the scheduled day being skipped was bad. The management should look into this.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSACampbellStreet, Manager at Meriton Serviced Apartments Campbell Street, responded to this review, February 11, 2014
Dear Ongrodney,

Thank you for reviewing your recent stay.

It is wonderful that you found our apartments to be clean and situated in a nice location. Our team work hard to ensure our guests have a comfortable stay and I am glad that you enjoyed your fully equipped apartment.

It is disappointing to read your comments about Jessica and in particular about rooms being available but you were not allowed to check in until 2PM. After looking at your booking, I have seen that you requested a high floor and a quiet room in which the rooms that were ready when you first arrived did not match your requests. I apologise that this may have been an inconvenience to you and you had to wait until 1PM when the room you wanted became available. However it is great that you were still able to check in prior to our guaranteed check in time of 2PM.

We value all guest feedback as we use it as a tool to improve the services we provide. I have passed your comments onto our Housekeeping Department for review and I do apologise that your service was skipped for a day during your stay.

Ongrodney, thank you again for your feedback, we hope to welcome you back to Meriton Serviced Apartments Campbell Street in the future.

Warm regards,

Kimberly R
Acting Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 9, 2014

We were there for 5 days, travelling as a tourist. The hotel is located close to the Chinatown, and is on the main shopping street for the city. The location is very convenient, with access to transportation, shops, a wide range of restaurants and pubs, convenience stores, supermarkets, ATMs etc..
The hotel is clean and the rooms are well serviced. Every appliance in the apartment worked upto expectations. We did not have much to complain about.
The staff at reception were friendly, but you have to be move your luggage. I did no find any conceirge staff, which will be a shock to people from most of Asia.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSACampbellStreet, Manager at Meriton Serviced Apartments Campbell Street, responded to this review, February 11, 2014
Dear Prasanna S,

Thank you for choosing to stay with us at Meriton Serviced Apartments Campbell Street.

Meriton designs our apartments with comfort and living in mind. With a fully equipped kitchen and laundry within each of our spacious apartments gives our guests a piece of mind when travelling away from home.

As you mentioned, we are conveniently located in the CBD. Being within walking distance to Darling Harbour and the main shopping areas of the city allows you to find something exciting to do every day during your stay with us. Our friendly front desk team will always happily provide suggestions and a map of the area to assist you to explore the city.

Once again, thank you for your feedback and we look forward to welcoming you back the next time you visit Sydney.

Warm regards,

Kimberly R
Acting Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Macquarie, Australia
1 review
4 of 5 stars Reviewed February 9, 2014

We went down to Sydney to see yah Lion King at the Capitol Theatre, we booked into the Meriton Apartments not realising it is directly opp the theatre. the front desk staff were very accommodating and the room was extremely clean & spacious. Walking distance to Darling Hbr , no parking but we parked up the road for $10 the whole wkd.

Room Tip: Very quiet from 15 floor up
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSACampbellStreet, Manager at Meriton Serviced Apartments Campbell Street, responded to this review, February 11, 2014
Dear Lloydy16,

Welcome to Trip Advisor!

Thank you for choosing to stay with us at Meriton Serviced Apartments Campbell Street. As you mentioned, we are located across from the Capitol Theatre which means we are a perfect choice if you are travelling to Sydney for a show. I am glad you had a pleasant surprise when you arrived to find out how convenient we really are.

Lloydy16, thank you again for your comments and we hope to welcome you back again soon.

Warm regards,

Kimberly R
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Top Contributor
66 reviews 66 reviews
54 hotel reviews
Reviews in 50 cities Reviews in 50 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 8, 2014

Great serviced apartments located right in Sydney CBD within spitting distance of Chinatown, the Central Station, World Square (where a Coles supermarket is conveniently situated) as well as the light rail/tram that connects you to Darling Harbour etc. etc.

Facilities were great as well, with a small kitchen with all the essential white goods. Room was clean, spacious and endowed with good natural light. Free wifi throughout your stay.

All in all a lovely place - but coupled with the centrality of the location makes this an unbeatable place to stay.

Room Tip: High floors are nice!
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSACampbellStreet, Manager at Meriton Serviced Apartments Campbell Street, responded to this review, February 11, 2014
Dear rabidcow,

Thank you for your five star review.

It is fabulous that you found Meriton Serviced Apartments Campbell Street a lovely place to stay. As you mentioned, we are conveniently located in the CBD. Having all the major transport options within walking distance to our apartments and being just a short walk away from Darling Harbour and Chinatown allows you to see and do something exciting during your stay. It is great that you enjoyed the location and found us an unbeatable place to stay.

Once again, thank you for your feedback and we look forward to welcoming you back in the future.

Warm regards,

Kimberly R
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
calcutta
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 8, 2014

Spacious and well thought out the Meriton apartments at Campbell street are a delight. My long haul flight came in early and after two hours at the airport to get through customs and waiting for a taxi, I arrived at about 11 but was told that my apartment would not be ready till 2-2:30 which was a bit of a let down. Another let down is the service is once a week and they only change towels and make the beds on other days, which in the case of my apartment has also been intermittent. During the 10 day stay at leat 3 days there has been no service at all. I do not know if this is standard policy or whether it is by oversight.
That aside, I was delighted with the spacious apartment in the heart of Sydney, close to Market City, the Harbour, Broadway, Capitol Theatre and a host of other attractions. The ATM and bus stops are just out of the apartments and if you do not feel like cooking, there is a delivery service from various restaurants ( However I ordered dinner at 9 pm at the Paradiso café and bar which was delivered after an hour and half by which time I was half asleep. So plan in advance would be my advise and check how long it will take for delivery at the time you place your order)
The apartment is equipped with a microwave, dishwasher, electric cooking range, large refrigerator but lacks a toaster/ oven. The bathroom has a washing machine and tumble dryer which came in very handy. They have an ironing board and iron in your roomy cupboard.
I was absolutely delighted with the cosy balcony which is perfect for an evening drink or a morning cuppa. The apartments are non smoking so if you are a smoker, you could enjoy your gasper in the balcony.
I was on floor 17 yet there was a lot of street noise if you opened the windows.
The staff are friendly and accommodating. In particular one Mr. Shawn was of great help when I was looking to extend my stay in the same apartment.

Room Tip: try the higher floors for less street noise
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  • Stayed February 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSACampbellStreet, Manager at Meriton Serviced Apartments Campbell Street, responded to this review, February 11, 2014
Dear voygr,

Thank you for writing a detailed review of your recent stay here at Meriton Serviced Apartments Campbell Street.

Meriton Designs our apartments for comfort and living. Having everything you need within a comfortable and spacious apartment gives our guests a home away from home feel whilst staying with us. I am pleased you found our apartments to be well-equipped.

Our aim here at Meriton is to ensure our guests feel welcome from the moment they arrive. It is great that you found the staff to be friendly and accommodating. I have passed your comments onto the team and in particular Shawn. It is feedback such as yours that motivate our team to continually strive for customer service excellence. I do apologise that the room was not ready prior to our guaranteed check in time of 2PM. Both of our Front Desk and Housekeeping teams work hard to ensure our rooms are available by this time and I have re-iterated the importance to ensure all rooms are available by this time.

We value all guest feedback and use it as a valuable tool to help improve our quality of service. I have passed your comments onto the House keeping department for review to investigate why your room was not serviced for three days as this is very out of character for our Housekeeping team. I do apologise if this caused you any inconvenience during your stay.

Voygr, thank you again for your feedback, we look forward to welcoming you back in the near future.

Warm regards,

Kimberly R
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comanche
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 8, 2014

Excellent value! Considerably less than I expected to pay for the quality. The amenities are great. The staff is very friendly and helpful. Close to free bus line. Many shops and restaurants nearby. Balcony with a nice view of the city.

Room Tip: If you are not used to city noise you might bring along a white noise machine.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSACampbellStreet, Manager at Meriton Serviced Apartments Campbell Street, responded to this review, February 11, 2014
Dear TexasT67,

Thank you for your review.

It is fabulous that your trip to Sydney was enjoyable and this was enhanced by choosing to stay with us at Meriton Serviced Apartments Campbell Street. Our team work hard to ensure our guests have a comfortable stay and I am thrilled that you found them to be friendly and helpful.

We look forward to hosting your next stay in Sydney.

Warm regards,

Kimberly R
Acting Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments Campbell Street

Address: 4 - 10 Campbell Street | (corner of George Street), Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sydney
#1 Romantic Hotel in Sydney
#4 Family Hotel in Sydney
#8 Best Value Hotel in Sydney
Price Range (Based on Average Rates): $$
Number of rooms: 247
Official Description (provided by the hotel):
Meriton Serviced Apartments Campbell Street offers both corporate and leisure travellers, superior choice at the Southern end of Sydney city, railway square, Haymarket and other nearby surrounding areas. Positioned opposite the Capitol Theatre and just moments away from China Town, Paddy’s Markets, the Sydney Entertainment Centre, Central railway station, the University of Technology Sydney and Broadway. The self contained apartments are built over 39 levels and offer 247 luxury apartments including Studio, Cube and 1 bedroom configurations. Guest facilities include indoor heated 20m lap pool, spa, sauna and gymnasium boasting the latest fitness equipment. Our guests have the added convenience of a large selection of local restaurants offering meal delivery - directly to your apartment door. The innovative design of the building allows access both from George Street and Campbell Street plus easy access through the building via our pedestrian link to Cunningham Street - connecting you directly to World Square & beyond. ... more   less 
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Also Known As:
Meriton Serviced Apartments Campbell Street Hotel Sydney

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