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“Terrible” 1 of 5 stars
Review of BreakFree on George

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BreakFree on George
4.0 of 5 Hotel   |   653 George Street, Sydney, New South Wales 2000, Australia   |  
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Ranked #94 of 184 Hotels in Sydney
A TripAdvisor Member
“Terrible”
1 of 5 stars Reviewed December 15, 2003

Bad hotel - service is unfriendly and careless. I would NOT pick this one. The rooms were ok though.

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508 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 23, 2003

My wife and my 9 year old son were on a 10 day trot of Sydney and the Outback (Uluru, Alice Springs etc).

We stayed at the Pacific Intl Inn at 717 George Street, Sydney, from the 13 -- 17th June and from the 21 -- 23rd June 2003.

We had initially booked a standard room which had a queen sized bed and 1 roll-up bed for my son. We paid about $148 (Sing Dollars) per night.
The room was so small that they had to place my son's bed next to the door of the toilet such that we had to walk over the bed to get to the toilet. There was not much space in the standard room for a roll-up bed. Furthermore, there was not much thought about where the bed should be put. At the very least, we felt that the Hotel should have kept us informed of the limited space and give us the option of either upgrading or look for alternative arrangements.

Secondly, we were told that the Hotel did not have a porter service. We had 3 backpacks with us when we checked in. No one offered help with our luggage. When we asked, we were told that they had no such service.
However, on our last day there, as we were at the reception area, we saw a Hotel employee (an Asian gentleman wearing a white vest) loading guests luggage onto a luggage trolley and wheeling the luggage to the lift! We felt very upset that we were lied to and insulted because we felt that the Hotel 'picked' on the guests they wanted to impress with their service.

Thirdly, you can store your baggage at the Hotel before you depart either on tours or for the airport. On the 17th June 03 and 22nd June 2003, the Hotel allowed us to store our baggage in their storerooms when we went for our tours. I went with one of the Hotel's employees to their storerooms. However, on the 23 June 03, which was our departure date home, we requested to store our luggage in the same fashion whilst we did some last minute shopping (we had 4 hours to spare before our flight). We were abruptly told that we could use the lockers (which we had to pay AUD$9). I told her that we had been allowed on previous occasions (as other guests had) to use the Hotel's storeroom to store our luggage. She repeated that we could use the paid lockers. This is inconsistent Hotel policy. Surely, if there was reasons why we could not be allowed to use the store-room, the Hotel could have told us the reason. In any event, the Lodges/Hotels at the Ayers Rock Resort (and I presume most Hotels rated 3 stars and above) would safekeep your luggage for you on the day of your departure on their premises.

I think the Pacific Intl Inn has been complacent in their services. It was of poor standard and left a very poor impression in us.

For the price, I strongly recommend, your stay elsewhere or better still, pay more, and be treated like a guest at a more established and reputable Hotels. I will do that the next time I visit Sydney...if I visit Sydney at all.

Cheers. Imran A Hamid, Singapore

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A TripAdvisor Member
4 of 5 stars Reviewed January 23, 2003

Stayed here for one week. Rooms are small but comfortable and clean. Shower head adjustable to get my 6'5" head wet. No concierge or services. Location ideal if you will be using trains to travel all over area as Central Station is 2 blocks. Chinatown is 2 blocks but it is a long walk to The Rocks but shorter to Darling Harbor where most of the bars and restaurants are. We were going twice daily to the Olympic park so it was perfect for that. Prices are great.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BreakFree on George

Address: 653 George Street, Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Wheelchair access
Hotel Style:
#73 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BreakFree on George 4*
Number of rooms: 160
Official Description (provided by the hotel):
Located in Sydneys entertainment precinct, BreakFree on George offers accommodation to suit both business and leisure travellers. Just 35 minutes from Sydney airport and close to Capital Square Lightrail Station, Chinatown, The Star Casino, Sydney Entertainment Centre, Paddy's Market, Capitol Theatre, Entertainment Centre, Cockle Bay and Darling Harbour. BreakFree on George gives you access to all Sydney has on offer. The accommodation consists of studios, one and two bedroom apartments, all with high-speed broadband access, pay-to-view movies, selected Foxtel channels, lounge and dining area. Most apartments have private balconies (available on request), fully-equipped kitchen in two bedroom apartments, kitchenette in studios, one bedroom apartments, washer/dryer available in all two bedroom apartments, ISD/STD direct dial phones and voice mail message service, individually controlled air-conditioning and tea and coffee making facilities.We offer guest services including 24 hour reception, concierge and same day laundry service.From your doorstep take a short stroll and sample the best that Sydney City has to offer with multi-cultural dining, vibrant night life and a host of bars, clubs and entertainment catering for all ages and budgets. If shopping is on your wish list, the designer boutiques of Pitt Street and the bustling market style of Sydneys famous Paddys Markets are both within close proximity.BreakFree on George caters to a diverse range of travellers and is well suited those looking for affordable inner-city accommodation. ... more   less 
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Also Known As:
Breakfree On George Hotel Sydney

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