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“Horrible staff.” 2 of 5 stars
Review of The Big Banana

The Big Banana
351 Pacific Hwy, Coffs Harbour, New South Wales, Australia
+61 2 6652 4355
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Owner description: In 1964 John Landi wanted something to make passing traffic stop at his road side banana stall. He had heard of a "Big Pineapple" in Hawaii and thought that something big would definitely stop traffic. With assistance of 1200 pounds and local engineer, Alan Chapman, who set about designing the giant banana by cutting the best looking banana he could find into 40 pieces and developing plans from which builders could work from, the Big Banana could become a reality. Builder Alan Harvey started the construction in September 1964 with the work to be completed before Christmas. The biggest banana in the world was officially opened on December 22 that year. Not long after, John Enevoldson joined as a partner and they expanded with 20 more plantation acres, a shop, cafe and a larger car park. In 1968 John Landi retired and sold his share to John Enevoldson who continued building the business until 1988 when it was sold to Horticulture World, which was part owned by local businessman Bob Johnston. Bob continued expanding the Big Banana into an educational showcase before undergoing a $30 million redevelopment that re opened in June 1989. The Big Banana now boasts The Banana Slip Water Park (Australia's first 3 story high inflatable waterslide - the biggest in the world), Ice Skating Rink, Wild Toboggan Ride, Going Bananas Cafe, Gift and Souvenir shop, Candy Kitchen, Sunset Lakes Nursery, "The World of Bananas" multimedia theatre experience, plantation and packing shed tour a state-of-the-art Laser Tag arena and in December 2014, a 36 hole Mini Golf Course ! The Big Banana, "It's a Whole Bunch of Fun!"
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Horrible staff.”
2 of 5 stars Reviewed April 5, 2013 via mobile

The actual attraction is fine but the staff could not have been more rude. I ordered a banana split after waiting ages and everyone who ordered after me getting theirs and finishing, I went up to see what was going on, their reply "well I made it". They gave me no apology for having to wait and even if they thought they made I never received it.

This was the second time I have been there and both times have been met by rude staff!

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, Manager at The Big Banana, responded to this review, April 5, 2013
We are very sorry to hear that you had such a bad experience with one of our staff members at the park.

Here at the Big Banana we aim to exceed our customers expectations, but it seems we have fallen well short of our goal on this occasion.

We are trying to ascertain who this staff member was so we are able to provide further training and coaching to them. If you have any further information on the matter, please email Michael on gm@bigbanana.com

Thanks for the feedback, we hope that we get another opportunity to impress you with our usual standard of service.
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Contributor
11 reviews 11 reviews
6 attraction reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Okay for a quick stop”
3 of 5 stars Reviewed April 2, 2013 via mobile

You have to stop here and take a picture. My boyfriend and I got a banana split and it was delicious. Nothing much else that we wanted to do there, but still had fun

Visited March 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael L, General Manager at The Big Banana, responded to this review, April 5, 2013
Thanks for the feedback, glad you enjoyed getting a quick pic and a banana split! :)
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Sydney
Senior Contributor
48 reviews 48 reviews
12 attraction reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Nice place to visit”
4 of 5 stars Reviewed April 1, 2013

Have been going here since I was a little child. Love the Big Banana. It's so visible from the road! Easy parking and toilet facilities available. We went into the shop, had a meal at the cafe, both great and then a great ride on the toboggans. So much fun! Go here for the kids, although the adults will enjoy it. It hasn't changed much, but sometimes, that's ok.

Visited March 2013
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Michael L, General Manager at The Big Banana, responded to this review, April 5, 2013
Thanks so much for all the positive feedback Kathy.

It's really nice to hear that you had a great time!
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Preston UK
Top Contributor
237 reviews 237 reviews
54 attraction reviews
Reviews in 107 cities Reviews in 107 cities
155 helpful votes 155 helpful votes
“What is the fuss all about?”
3 of 5 stars Reviewed March 31, 2013

Apparently this is one of the most photographed places on the east coast of Australia. Why I ask?? This is a big yellow banana on top of a wooden cabin. Bizarre!

Visited January 2013
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Michael L, General Manager at The Big Banana, responded to this review, April 5, 2013
Thanks for your comments, it gave me a good laugh...it is amazing how far people will go out of their way to get a photo with the banana.

We hope you enjoyed your time in Cofs Harbour.
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 attraction reviews
Reviews in 2 cities Reviews in 2 cities
“Like going back in time”
4 of 5 stars Reviewed March 30, 2013

Our last visit here was about 10 years ago. On a roadtrip with kids this time and decided to treat them. Things just haven't changed much since the last visit. Still great banana split and shakes. Kids loved the souvenir shop, they ended up spending quite a large amount of time there. Walk was interesting as they got to understand all aspects of banana growing. Would visit again but not straight away.

Visited February 2013
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Michael L, General Manager at The Big Banana, responded to this review, April 5, 2013
Thanks for the great feedback Annabelle, we hope to see you again soon!
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