Stayed here with my family for 2 nights for the long weekend. Rooms are very pick and choose, last visit we had a townhouse style 2br appartment which had plenty of room away from the highway. This visit we had a single level appartment which was somewhat smaller and up near the highway. On arival, we were rather unhappy with our room, slack housekeeping and maintenance issues, however, staff were very professional and appologenic when we rang to complain and ask for a room move, which was not a problem and were more than happy to accommodate our request. The room we moved to was of same layout, yet the quality of cleaning was significantly better. The room was well equipped with spa, and laundry facilities, had recently laid carpet, fresh walls and new sofabed and looked much better quality than the previous.
The road noise could be heard from our bedroom, however it was not loud enough by any means to disturb our sleep, and though the beds were not new, were still quite solid under our backs - no sagging etc. The view from the balcony was reasonable too, despite the bad weather.
Kitchen and wait staff were friendly, approachable and always happy to help, and the food was nice, and cooked to perfection. A big thank you to the 2 kitchen staff members who helped us out by checking for any road closures due to the weather before our departure Was greatly appreciated. xx
Overall the resort isn't a bad spot to stay, great views, great service, friendly staff.
Little things i'd suggest would be a play area like a park for kids to run off some energy, an internet kiosk would have been really helpful and for 4.5 star rating, i would have expected a little more than 1 shampoo and 1 soap in each bathroom. Just glad i came well prepared.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.