We choose to stay at Adrift last minute due to being stuck in the floods that block the highway from Grafton to Balina. The rooms were very spacious and clean, great location within walking distance to Pubs, Cafes, service stations and beach which was very convinient, Staff were very helpful on arrival and during the stay.
The only disappointing factor of the stay was being charged for a 2nd's night accommodation when we checked out at 11am the following morning, due to the natural disaster we were unsure whether we were staying another night, however never booked for two nights’ accommodation. We felt eager to get on the road as soon as possible and when we did notice a detour was open we checked out and headed up the coast as soon as possible. We feel that advantage was taken in this situation where we were obviously in a difficult situation in the first place and compassion could have been shown rather than making a profit out of us for a 1.5 hour late check out. We respect that a late checkout fee could have been charged however a full night’s accommodation is not in our opinion very moral. Being a Manager for a leading hotel chain in Brisbane I understand the funds that can be lost and that we did loose over money the weekend due to Mother Nature; however at times like these goodwill never goes astray to those in trouble!!
- Official Description (provided by the hotel):
- Adrift by the Beach has 1 x 3 Bedroom Apartment 3 x 2 Bedroom Large Apartments and 6 x 2 Bedroom Apartments. The larger apartments have all been renovated and the 6 x 2 bedroom apartments are in the process of renovations to bring them up to date. All apartments are fully self contained and all Linen is provided and all have 42" plasma TVs. Adrift is a large complex with a large swimming pool-bbq-area and children's play area and games room. Free WiFi - Free DVD Hire - Weekly and Monthly Rates available. Group Bookings a specialty. ... more less
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