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“Clean and very spacious apartment in a great location!” 4 of 5 stars
Review of Oxley Court Serviced Apartments

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Oxley Court Serviced Apartments
4.0 of 5 Condominium   |   9 Dawes Streets | Kingston, Canberra 2604, Australia   |  
Hotel website
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Hotel amenities
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Clean and very spacious apartment in a great location!”
4 of 5 stars Reviewed November 17, 2012 via mobile

We stayed here last night, it was a great apartment and a fantastic location! Great restaurants near by!
Bed was ok, the walls though are way to thin! And you could here above! Everything!!!!! A bit annoying, it would have been perfect if it wasn't for an annoying woman upstairs!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 people have reviewed this hotel

Traveler rating
    18
    24
    7
    5
    0
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31
4
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Noosaville, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 6, 2012

We booked a few days ahead as other properties I was interested in seemed to be filling up on the two nights we wanted. We arrived mid afternoon from Sydney and were, a little perfunctorily I thought, even though the lady at reception was serving someone else, directed to our apartment.
The apartment was large, with a big living area and kitchen. Two bedrooms, a bathroom and a laundry were fine, and although the linen, bedcovers etc were all very clean and tidy, the bathroom fixtures and the lounge furniture was tired, and because the bathroom and laundry had no outside windows, they seemed dull and dark.
We stayed two nights and were happy with our stay, although the flat we were in - 21 - did need updating. We would return and stay.
The location of the apartments was good with shops and restaurants, nearby as well as the major attractions south of the Lake. It must be remembered that a car is vital in Canberra!

Room Tip: Not able to help as only saw/stayed in one room - see above.
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OxleyCourtCanberra, Owner at Oxley Court Serviced Apartments, responded to this review, December 3, 2012
Dear RobinLeChaudLapin,

Thank you for taking the time to review our property.

We thank you for your positive comments on our large and clean apartments.

The Oxley Court Apartments is currently in its last stage of refurbishment.
We have recently given all our rooms a new coat of paint.
In addition, we are also about to update our lounge furniture with new lounge covers and lounge seats.

We hope that with all the new changes, our apartments will look more lively and homely.

We have received many positive comments about the comfort of our apartments and hope to continue satisfying our guests.
Thank you.
Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed October 31, 2012

I have been travelling approximately 30 weeks a year for over 20-years and the beds in this hotel were the worst I've ever encountered. How a hotelier can think this is acceptable is beyond me. I challenge the owners to try sleeping in any of the beds in room 14 and come away believing the average traveller could possibly get a decent night's sleep.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Quickbeds

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OxleyCourtCanberra, Owner at Oxley Court Serviced Apartments, responded to this review, December 3, 2012
Dear Guest,

Thank you for taking the time to review our property.

We have taken your comments into consideration and replaced the mattress in the apartment you stayed in with a brand new mattress.

In addition, our bed comforters have recently been replaced with thicker and more luxurious ‘bed toppers’ in all rooms.

Please view the link below for more information on the specific bed toppers we use at Oxley Court.
http://www.hotelhome.com.au/HotelHomeWWW/Otheritem/BedTopper.php
These bed toppers are very comfortable and we have received excellent feedback recently on our beds.

Thank you.
Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Top Contributor
75 reviews 75 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed October 19, 2012

Stayed at these serviced apartments as a group of more than 50 people. They were in a good location in Kingston however I must say I was disappointed with my stay there. We had to continually ask for the apartment to be cleaned and at one stage the room wasn't cleaned for two days. That was even though one of the people in our apartment spoke to the front office and they said it would be done. The other thing that really annoyed me was that they offer Free Wi-Fi. I will give you a little of advice. If you are going to offer Wi-Fi then you actually have to make sure it works. It is very frustrating trying to access the internet and not being able to. It was very very very slow when it did work and that would be for only for a few minutes before it ceased working. The excuse that many people accessing it at once doesn't wash with me. I tried early in the morning at 5.30 am and even late at night after midnight and still had the same problems. Very disappointing to say the least.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OxleyCourtCanberra, Owner at Oxley Court Serviced Apartments, responded to this review, December 3, 2012
Dear Wineguy1744,

Thank you for taking the time to review our property.

I will take this opportunity to point out that the group you stayed with was offered a very competitive rate on our apartments due to the large group booking. As part of the competitive rate, the organisers were informed that your apartments would be serviced each day and thoroughly cleaned once a week.
The housemaids came into all the apartments each day to change the towels and replace the tea, coffee, shampoos, soaps etc. The housemaids also cleaned the apartments thoroughly once a week, replacing the bed linen, vacuuming , mopping etc.

If you have a look at previous comments made on TripAdvisor, you will note that guests regularly comment on the high standards of cleanliness in our apartments.

As for your comments with regards to the Free Wi-Fi,

Since your stay with us in October, we have upgraded our Internet plans and are happy to report that there have been no problems since then. We have purchased a higher credit Internet plan and replaced the modems and routers

Thank you,
Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 8, 2012

We recently stayed at the Oxley Court Serviced Apartments in Canberra. Based on some of our past experiences and also based on some of the reviews posted on this website, we were expecting an average experience whilst mentally preparing ourselves for a bad experience. However, I am delighted to say that we were pleasantly surprised and very happy with our stay. For starters, the rooms are huge. We were staying as a family of 6 and there was enough and more space for all of us. The lounge room is a reasonably big size and there was ample space even after the sofa bed was open. We did not have to fold the sofa bed back each day because there was another sofa that we could use during the day. The kitchen and the bathroom were spotlessly clean and spacious. The bed linen and towels were spotless. The staff at the reception and the service staff were very helpful and supplied any additional bed linens, etc. that we requested. The biggest surprise was that, unlike other serviced apartments/hotels that we have been to in the past, the towels, toiletries, tea supplies, washing supplies are all replenished daily. They even make the beds daily. I have never experienced that before. The only thing that could improve is the décor which is quite standard and basic. However, I would happily settle for clean living conditions over ambience. Also, having just 1 bathroom meant there was a bit of a scramble to get ready in the morning. We will be returning whenever we need a place to stay in Canberra. We will also be recommending this place to our friends.

Room Tip: Rooms on the ground floor have a courtyard. We had read a review saying that the room behind the off...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2012

I stayed here with my family for 2 nights. The apartments were of an excellent standard. Clean, well maintained. The staff were very friendly and we enjoyed our stay and will be returning. Excellent apartments for familes. The apartments are only a short distance from Kingston shopping and dining precinct. IT is also situated in a nice quiet area.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 6, 2012

Just returned from two nights at Oxley Court in a 2 bedroom unit. The upstairs unit was large and easily accommodated the four of us. I liked the quiet neighbourhood and the balcony overlooking Oxley Street. Easy to get to all the attractions and shops were close by (although we did have a car). Apartments are not new but clean & comfortable and suited our needs. I was surprised to see the cleaners had come & replaced our towels & emptied the bins; most places we have stayed at do not service the units until a week has gone by. The free wi-fi was a bonus, and worked just fine. The unit had a flat screen tv, dvd player , airconditioning and a separate laundry, but the fridge could do with replacement.
It is very hard to find reasonably priced accommodation in Canberra, especially during school holidays & Floriade, and this was much better than a pokey caravan park.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Oxley Court Serviced Apartments

Address: 9 Dawes Streets | Kingston, Canberra 2604, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #2 of 22 Specialty lodging in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oxley Court Serviced Apartments 4*
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Also Known As:
Oxley Court Serviced Apartments Hotel Canberra

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