We stayed in a 2 bedroom, 2 bathroom unit which I could not fault. Very nice! However, the housekeeping left a lot to be desired. One bed was half-made and my nightdress left in a bundle, the first time on the side table and the second time just on the bed. The hand towel on two occasions was not replaced and there was a strong, strange smell in the corridors. Also, we ordered room service and the food was cold when it arrived and had to be reheated in the microwave.
When paying, I was not told about the 2% surcharge on the credit card payment until given the receipt. It should have been explained before debiting my card, otherwise I would have used Eftpos. When I queried it, the male receptionist looked surly. It is a pity that these things detract from the really nice accommodation.
- Also Known As:
- Quality Suites Clifton On Northbourne Hotel Canberra
- Quality Suites Clifton On Northbourne Hotel
- Quality Inn Canberra
- Quality Hotel Canberra
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