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“Trendy hip hotel” 5 of 5 stars
Review of Hotel Hotel

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Hotel Hotel
5.0 of 5 Hotel   |   25 Edinburgh Avenue | NewActon Nishi, Canberra 2601, Australia   |  
Hotel amenities
Ranked #4 of 53 Hotels in Canberra
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Trendy hip hotel”
5 of 5 stars Reviewed August 30, 2014 via mobile

Great experience to stay in such an interesting ultra modern hotel. Very interesting use of recycled materials. Room very comfortable. Staff exceptionally friendly and helpful. Enjoyed late lunch in A Baker - charcuterie board very impressive as were the oysters. We had dinner in Monster Kitchen bar - area was a bit busy with many enjoying a Friday night drink. Dinner was well presented and tasty but we felt it a little overpriced.

Stayed August 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 27, 2014

We stayed for one night in the The Meandering Room. Looked just like the pictures on the website (although all rooms are themed differently).
I LOVED the bath. The room was funky, different but still compfortable. maybe not to everyones taste but we liked it. There was an ipad in the room with all menus and hotel info as well as free wifi
The only complaint I have is that the pillows were too big for my liking so I didn't sleep too well.

We had dinner downstairs which we thought was a bit pricey for what we got compared to other places in Canberra but the food had amazing taste, textures and was delicious!
We received a 2 for 1 voucher for palace cinemas one flight of stairs down which was great too add to the stay.

The service was wonderful, all the staff were so friendly and helpful.
This was a very relaxing 5 star stay and we would deffinatly recommend it and stay again.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 26, 2014

Canberra was never my favourite destination as in my opinion it used to lack "soul". Well, it has changed a lot over the years and proof of it is visiting this hotel. Beautiful architecture and a warm and hip interior give this place a lot of "soul". Rooms are small but very well appointed with all the latest gadgets required. The bar and dining area is vibrant and warm and the overall service was great!

Room Tip: Not all rooms have a bath tub, so ask if that is important to you
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prefer not to say.
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 25, 2014

There was a lot to like about our stay at Hotel Hotel. Trendy New Acton location - brand new building, very pleasant and capable staff. Sparkling clean, easily accessible, plenty of eating options nearby etc. etc. However there were some flaws which for a traveller, whether tourist or business person, I think HH ownership must do something about if they hope to remain relevant in the upper market hotel scene in Canberra.
Firstly the rooms on the courtyard are dark...really dark - as in lack of natural light...and it is not enough to say this is a stylistic thing...it is very disappointing because it means that you don't feel like sitting in your room to read or work or even put on your make-up or read your kindle etc. It is almost subterranean. So:
Flaw 2 there is absolutely nowhere in the hotel for guest to go that isn't also available to the random public of Canberra...nowhere to read, to chat, to work, to have a quiet drink away from the noise and bustle of the public domain and the attendant food tables, coffee tables, bars and seating ledges everywhere are full of people blown in from the street.
All the normal checking in - checking out activities are in full view of masses of people...some of whom may be sitting eating or drinking literally 2 metres away. When we used the bikes - which are fantastic fun by the way, we were picking them up at the front reception desk...OK for egalitarian Aussies but if I was trying to attract sophisticated internationals with a bit more of an expectation that their first class hotel experience would NOT be interspersed with bike pickup or teenage catch-ups...then I think you get my picture.
When you are a truly good hotel you leave something for your guests to get a respite from the rest of the world...NOT at HH unfortunately. Especially since you wouldn't try to work or even seriously try to read the paper in one of the [half of the rooms] courtyard rooms. Perhaps the HH owners may be able to resolve this right now by reserving some of the still to be finished street level space for guests only...but I would not be surprised if this space was going to be more food space. Alternatively they could immediately give up some of the Avenue facing rooms into even a modest space for guests to meet and read/work etc...without having to tough it out in their own rooms.
Flaw 3 - as a result of Flaw 2 - there is quite a lot of noise emanating up from the public spaces AND the smells normally associated with the kitchen and bar areas - oil and bacon - into the corridors of the first floor rooms...possibly even to the second floor too...the hotel only has two floors of rooms...They really need to get some ventilation into that huge inner space on the hotel foyer level. It may be as simple as opening a few doors or windows.
However, if you are still with me, there is a lot to like about HH too...and I appreciate that the demographic the owners are appealing to may not be my demographic. As Canberra is such a transient place for travellers perhaps most of the people who stay here, to work or as tourists, may not care two pennies for staying in their room longer than is absolutely necessary to sleep and conduct their ablutions and intend to invite their friends and colleagues in for a drink in the hotel. They would say the rest of us - like me - have plenty of other less groovy places to stay. If this is the case then HH is fine.

Room Tip: If you like daylight then book on the Avenue side. If you like quiet (no traffic noise) book on the...
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  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tracy A, General Manager at Hotel Hotel, responded to this review, August 26, 2014
Hello there

Thank you for your review – I’m glad that overall you enjoyed your stay with us in little old Canberra.

We find that there are two types of people – the ones that like the openness of our external rooms, and the lights and views; and the ones that like to feel like they are in a cave in the internal rooms. Next time you come and stay please contact me directly and I’ll organise a sunny room for your stay.

In relation to the public spaces… We want to engage with people beyond commercial transactions and this is a way for us to do that. Not every one can or wants to stay in a hotel (locals for examples or Canberra uni students) and making the library or the lounge open to them (to read books or use the wifi) is one way for us to engage with them. We love the buzz and the diversity that it helps to create.

I get that sometimes you just need time out though! If do you decide to stay with us again, and we get you into one of the external, light filled rooms, hopefully that will be your place for relaxation and contemplation… If you get one of the larger Meandering rooms they have big stone baths that are THE place for a bit or r and r.

We hope to see you again soon, big thank you again for taking the time to review us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed at Hotel Hotel in the Meandering Room on our way back from the snow this year.
The rooms are on the first and second floors of the hotel which was a surprise and the meandering room faces an atrium rather than outside. Parking is cheap, secure and convenient. We didn't eat there but the hotel restaurant and bar looked busy and inviting.

The room itself was an absolute retreat, trendy, luxurious and very clean. As I mentioned, we stayed in the Meandering Room. The layout made it feel spacious. The materials used on the walls and the styling made the room very cosy. The bathroom was luxurious with double shower heads and a stone bath. If you are looking for a trendy/romantic hotel in canberra, this is it. Take some time walk around the complex as there are a few nice places to eat (A.Baker) and the architecture is fantastic.

The only negative was the service and atmosphere which had a somewhat pretentious vibe and that is not really our scene. We ate elsewhere so this didn't phase us much and it certainly didn't impact our stay in the room. We would stay again next time in Canberra for sure.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

Stayed there last night to catch red eye flight out of Canberra. I booked the room on lastminute.com.au for 2 adults, 1 child. No mention when booking was made of $50 extra fee for rollaway bed for my son. The bathroom was dirty with hair and debris in the middle of the floor. Whilst it is quite a trendy hotel avoid it if you are overnighting for the airport

  • Stayed August 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

Ticks all boxes! Great location. The hotel is a little hideaway filled with warmth, character and style. Amazing bar and restaurant with many cosy nooks and crannies near the fireplace. Canberra's little hidden gem. The staff are incredibly helpful and friendly, especially Chester from the restaurant / bar and Louise from Concierge / Reception. They made the experience that little bit extra special. Would definitely book this hotel for our next trip to Canberra.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hotel

Address: 25 Edinburgh Avenue | NewActon Nishi, Canberra 2601, Australia
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 53 Hotels in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Hotel 5*
Number of rooms: 68
Official Description (provided by the hotel):
Hotel Hotel is a collaboration of designers, artists, artisans and fantasists. We have 68 rooms - we call them Cosy, Original, Creative and Meandering. And we have six apartments just across the road in the NewActon village - we call these the Design Icons. The hotel is all about the beauty of domesticity, the curious, the well made and the comfortable. The rooms have taken inspiration from the concept of the Australian shack. Clay rendered walls, natural fibre wallpaper, salvaged oak beds, eucalypt oriented strand board cupboards, windows that open, rain showers, a view onto the fernery or the lake and the gumtrees... Each room is individual, dressed with contemporary artworks, collected objects and reupholstered mid-twentieth century furniture. Our big time love of art is also found at the bar and lounge on the ground floor - kitted out with furniture and art by Australian designers and artists such as Lucy McCrae, Charles Wilson, Adam Goodrum and Anna-Willi Highfield. Hotel Hotel lives in the environmentally driven Nishi building at NewActon, Canberra's cultural and artistic precinct. NewActon also houses some of Canberra's best restaurants and bars, the Palace Electric cinema, and is forever interesting thanks to the music gigs, art shows, festivals and markets that happen here. Being in the precinct also means that you're just a bike ride away from everything else that's happening in Canberra, and that you're close to the airport when it's home time. Sometimes the good things take a bit longer. This is the case with the restaurant kitchen. We are getting it just right before we open with our full menu. For now, the head chef, Sean McConnell is serving a simple, seasonal breakfast from the bar on the ground floor. For lunch and dinner we recommend a pre-drink in the Lobby and then over to A.Baker and Mocan and Greengrout just across the road. A.Baker is a high achiever - a restaurant serving bistro style food, a bakery specialising in sourdough bread and pastries, and an underground speakeasy with an impressive selection of domestic distillations and local wines. They get it all right. Mocan and Greengrout is a beautifully domestic restaurant with an open kitchen and a love for locally sourced food. The atmosphere is relaxed and wholesome and the food is excellent. They do BYO, which you can buy from the Urban Foodstore around the corner. Also in the precinct is Bicicletta for traditional Italian home cooking, and the Parlour Wine Room for tapas, cocktails and desserts. We look forward to having you at the restaurant soon, but for now we know you will enjoy the offerings in the precinct. Come and stay. ... more   less 
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