Booked and prepaid for a balcony room a month in advance. upon arrival greeted by a sleazy guy who displayed no customer service skills whatsoever. Was told the room was not available and was given a lesser room. No compensation and no other options. No food service on weekends despite advertising to the contrary - I mean what kind of hotel does not offer meals? This was all explained away due to the fact that they are going to "knock the place down soon anyway". Was told to enjoy my stay with circular hand gestures like he was waxing a car. Just an astoundingly bad experience. Stay well clear!
- Also Known As:
- Kurrajong Hotel Canberra
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