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“Anniversary Weekend in Canberra” 3 of 5 stars
Review of Bentley Suites

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Bentley Suites
4.0 of 5 Hotel   |   Cnr Canberra Ave. & Dominion Court, Canberra 2603, Australia   |  
Hotel amenities
Ranked #42 of 53 Hotels in Canberra
Melbourne, Australia
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“Anniversary Weekend in Canberra”
3 of 5 stars Reviewed April 27, 2012

We have stayed here before over the years, but they are badly in need of refurbishment. Walked in to a cockroach in lounge, hairs in bathroom and sticky kitchen floor. Booked this because two en-suites and full kitchen as staying with Mum and Dad.
The location is good and parking no extra.Also a laundry which is good if staying for a few days.
They need to get some good maintenance as taps dripping and bins and kettle need replacing badly, and cleaning is questionable.
We paid over $510 for two nights which is about average in price. We asked for an apartment on ground floor so perhaps this impacted on the quality. Managment need to make some cosmetic changes urgently.

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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61 reviews from our community

Traveler rating
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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Sydney
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 15, 2012

We had a two bedroom, two bathroom suite which was perfect - very large living area and full kitchen and good sized bathrooms. It was easy to find and very close to Kingston and Manuka village shops (Manuka has much better shops and restaurants). There's undercover parking and a fully equipped laundry. I especially appreciated that there was absolutely everything provided that you could need, from toiletries and tea and coffee to dishwashing and laundry detergent. Not all serviced apartments have this level of attention.

A few minor things about our stay - the access key cards are easily wiped if stored next to your mobile phone. The air conditioning/heating unit is only in the living area so the bedrooms were quite cold but there were extra quilts in the wardrobe.

Overall though, it was a great place and I would definitely stay here again. Reception was very friendly and helpful!

Room Tip: If you are a light sleeper, request a suite with the bedrooms facing away from Canberra Ave.
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  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New South Wales
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 12, 2012

I have stayed here a couple of times before and the Bentley Suites are excellent value compared to hotels providing you don't want room service or hotel restaurants. The suites are spacious with all amenities (including laundry and laundry supplies) needed for short or longer stays. Check-in is limited (0700-2200) and it is a haul upstairs with heavy luggage. Excellent restaurants and cafes abound in chic Manuka (5 minutes stroll down Canberra Avenue) plus a Coles supermarket to buy breakfast supplies (or dinner if eating-in). Generally quiet. Car-parking is included and although underground, it is spacious. Best to bring your own wireless internet dongle. All telephone calls are billed (including if you use a calling card). Can be busy during parliamentary sitting periods when prices (across Canberra) rise accordingly.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 21, 2012

I've stayed here many times, especially on long stays as it doesn't feel like a hotel room - it has everything you need to call it home. Large bedrooms, full size kitchen, good size bathrooms and secure undercover parking. There are also lots of excellent pubs & restaurants a short walk away. The only thing I would warn about is there are no lifts and if you get a room a few floors up & have luggage, its a fair workout.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Canberra
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 24, 2011

We stayed at Bentley Suites for 1 week before leaving Canberra on posting overseas. As Canberra locals we had recommended the Bentley to families posting to Canberra on a number of occasions but this was the first time we had stayed there.
The location, less that 10 minutes walk to Manuka and 15 min to Kingston, gives you access to cafes; restaurants; cinemas and supermarkets. It’s also very close to parks and the Old Bus depot markets. It also has lots of secure parking (which unusually for some hotels in Canberra is easy to get into and drive around), very big living rooms and wonderful grounds.
On the downside some of the maintenance is a bit hit and miss, the internet is expensive and not available in the apartments; and the pool isn’t heated.
Overall the Bentley is a great place to stay. As serviced apartments go it is one of the best in Canberr. Not over the top in luxury and features but the staff are very helpful and the location can’t be beaten.
PS - Paying for internet access is unfortunately common in Australia and NZ but compared to America and Singapore (where it’s almost always free in hotels) or Jakarta where is appears to be free everywhere it does makes us look like a third world nation.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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rosanna
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 28, 2011

A well located clean and well equipped apartment block 1km south of Capital Hill. Minutes walk or drive to Manuka and Kingston. Lots of eateries nearby and very convenient situated to get to all of the major Canberra attractions. Have stayed their twice in past two years and planning to stay with them in January of 2012. The accommodation is pricey but worth the extra expense. No lift may be difficult for some as underground parking is the main access point.

  • Stayed December 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 25, 2011

I've stayed at Bentley Suites on several occasions and have never had a problem. It's in a good location and having a kitchen means you can stock up for your stay at the local supermarket in Manuka (about five minutes walk away). The staff are always friendly, and I highly recommend Bentley Suites for stays in Canberra.

Room Tip: 1, 2 and 3 bedroom apartments are offered. The reception have previously advised that the 1 bedroom...
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bentley Suites

Address: Cnr Canberra Ave. & Dominion Court, Canberra 2603, Australia
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Business Center with Internet Access Kitchenette Room Service
Hotel Style:
#32 Luxury Hotel in Canberra
Hotel Class:4 star — Bentley Suites 4*
Number of rooms: 107
Reservation Options:
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Also Known As:
Bentley Hotel Canberra
Bentley Hotel Forrest

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