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“Spacious and good value” 5 of 5 stars
Review of Bentley Suites

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Bentley Suites
4.0 of 5 Hotel   |   Cnr Canberra Ave. & Dominion Court, Canberra 2603, Australia   |  
Hotel amenities
Ranked #42 of 53 Hotels in Canberra
New South Wales
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Spacious and good value”
5 of 5 stars Reviewed March 12, 2012

I have stayed here a couple of times before and the Bentley Suites are excellent value compared to hotels providing you don't want room service or hotel restaurants. The suites are spacious with all amenities (including laundry and laundry supplies) needed for short or longer stays. Check-in is limited (0700-2200) and it is a haul upstairs with heavy luggage. Excellent restaurants and cafes abound in chic Manuka (5 minutes stroll down Canberra Avenue) plus a Coles supermarket to buy breakfast supplies (or dinner if eating-in). Generally quiet. Car-parking is included and although underground, it is spacious. Best to bring your own wireless internet dongle. All telephone calls are billed (including if you use a calling card). Can be busy during parliamentary sitting periods when prices (across Canberra) rise accordingly.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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61 reviews from our community

Traveler rating
    6
    21
    17
    11
    6
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24
8
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 21, 2012

I've stayed here many times, especially on long stays as it doesn't feel like a hotel room - it has everything you need to call it home. Large bedrooms, full size kitchen, good size bathrooms and secure undercover parking. There are also lots of excellent pubs & restaurants a short walk away. The only thing I would warn about is there are no lifts and if you get a room a few floors up & have luggage, its a fair workout.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 24, 2011

We stayed at Bentley Suites for 1 week before leaving Canberra on posting overseas. As Canberra locals we had recommended the Bentley to families posting to Canberra on a number of occasions but this was the first time we had stayed there.
The location, less that 10 minutes walk to Manuka and 15 min to Kingston, gives you access to cafes; restaurants; cinemas and supermarkets. It’s also very close to parks and the Old Bus depot markets. It also has lots of secure parking (which unusually for some hotels in Canberra is easy to get into and drive around), very big living rooms and wonderful grounds.
On the downside some of the maintenance is a bit hit and miss, the internet is expensive and not available in the apartments; and the pool isn’t heated.
Overall the Bentley is a great place to stay. As serviced apartments go it is one of the best in Canberr. Not over the top in luxury and features but the staff are very helpful and the location can’t be beaten.
PS - Paying for internet access is unfortunately common in Australia and NZ but compared to America and Singapore (where it’s almost always free in hotels) or Jakarta where is appears to be free everywhere it does makes us look like a third world nation.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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rosanna
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 28, 2011

A well located clean and well equipped apartment block 1km south of Capital Hill. Minutes walk or drive to Manuka and Kingston. Lots of eateries nearby and very convenient situated to get to all of the major Canberra attractions. Have stayed their twice in past two years and planning to stay with them in January of 2012. The accommodation is pricey but worth the extra expense. No lift may be difficult for some as underground parking is the main access point.

  • Stayed December 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Perth, Australia
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 25, 2011

I've stayed at Bentley Suites on several occasions and have never had a problem. It's in a good location and having a kitchen means you can stock up for your stay at the local supermarket in Manuka (about five minutes walk away). The staff are always friendly, and I highly recommend Bentley Suites for stays in Canberra.

Room Tip: 1, 2 and 3 bedroom apartments are offered. The reception have previously advised that the 1 bedroom...
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Top Contributor
59 reviews 59 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 11, 2011

We chose to stay in this 2 bedroom apartment instead of a tiny expensive hotel room in the main drag of Canberra. It is far more practical to stay in places like this if you have a couple of kids, more room for everyone to relax. We chose the deal that included a free family pass to Questacon, this was a real bonus. Close to Manuka shops and restaurants. We found this apartment to be well maintained, clean, the towels were great. Shower was great. The only disappointment was having to drag your luggage up three flights of stairs as there is no lift. So if you are disabled or travelling with someone that is, just mention that before you book so you can have a street level unit. We were warned about the swipe key being sensitive but we had no problems at all. We would stay there again next time we go to Canberra.

Room Tip: rooms on the northside of the building are very quiet. There is a large well maintained courtyard se...
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed October 9, 2011

The suites are spacious and to have two bathrooms which is great.

A five minute walk to Manuka with fabulous restuarants is a plus.

We weren't satisfied with the:

1) Cleanliness, the dust on the skirting boards.
2) Kitchen wasn't stocked very well (no frying pan for eggs in the morning).
3) Receptionist not being in till past 8am when the info book said 7am.
4) Broken cupboard door in kitchen - broken fly screen.
5) Thread bear towels with holes in.
6) The lack of customer service.

Seems like the management aren't listening to complaints.

  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bentley Suites

Address: Cnr Canberra Ave. & Dominion Court, Canberra 2603, Australia
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Business Center with Internet Access Kitchenette Room Service
Hotel Style:
#32 Luxury Hotel in Canberra
Hotel Class:4 star — Bentley Suites 4*
Number of rooms: 107
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Also Known As:
Bentley Hotel Canberra
Bentley Hotel Forrest

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