The Telstra Tower in Canberra looked tired, unattractive, and the less said about the service the better. The ticket officer accepted our family price ticket of $17 without a word. The only effort she made was to move the contents of her lunch slightly aside to allow space for the metal coins she placed on the counter, which, we assumed, would grant us entrance to the tower itself. The observation deck area was very unwelcoming. There was a small tourist shop which was untidy enough to give the impression that it was either in the process of either closing down or taking on new stock. The adjoining cafe was very limited and the one person in attendance was under pressure to serve the much over-priced food and drinks to her customers. The view of Canberra was good, as expected, but there was an additional charge of $2 for the privilege of using the mounted telescopes, and the stairwell between observation decks was not much different in look and smell than the back-end of a dodgy train station. On exiting, we made a brief stop to the telephony 'museum' on the ground floor, which was little more than a glass cabinet with a small variety of phones to represent the advancement in phone technology through the ages. All in all it was a very disappointing experience, although this seems to be par for the tourism course in Australia these days. We were 2 adults and 2 teenagers, and $33 paid for the entrance fee, 4 very small coffee and hot chocolate drinks, and 10 minutes at the Tesltra Tower which I would be hard-pressed to consider re-visiting.
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