Mantra on Northbourne
Arrived after a long bus ride to a quick check in and room allocation.
Upon arrival to our room (820) it was nice.... Simple layout with kitchen, dining and bedroom and pleasantly spacious. The air con remote in the lounge could do with replacing as it has seen better days. A bit disappointing that there is no tv in the bedroom......most bedroomed units I have stayed in have this. The bed.......a bit firm for my liking but this seems to be common at most Mantra places I have stayed so no issue there (despite my initial thoughts re the bed I slept well every night......and of course that is the main aim of every hotel is it not?). Great that there was a dryer in the bathroom. Excellent for ensuring our towels were toasty warm when hopping out of the shower! The toiletries were ample and nice smelling.
We received complimentary sparkling wine for our anniversary which was greatly appreciated (along with a little card and chokkies). Thank you muchly for this!
The hotel is in the final stages of a soft refurb. On our second day we went out and about and upon our return we had a whole new modern and fresh dining room! The freshened look is very appealing indeed.
Our room rate included 20% discount at the on site restaurant. We enjoyed the tapas menu however must admit.....there were a couple of glitches which took the shine off an otherwise great meal. That said, we still enjoyed some yummy food there which I thoroughly recommend.
Amanda from guest services was great. We had a number of good dealings with her. Very bubbly and customer service oriented even when she couldn't get our heater to work! Well done.
Overall we enjoyed our stay and heartily recommend.
Just a reminder management to get the remote for the bedroom heater in 820 fixed!
- Official Description (provided by the hotel):
- All suite property w/ modern contemporary design & furnishings - 3 blks from city centre. ... more less
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- Also Known As:
- Mantra On Northbourne Canberra Hotel Canberra
- Mantra On Northbourne Hotel Canberra
- Canberra Mantra On Northbourne