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“Wouldn't stay anywhere else” 5 of 5 stars
Review of Novotel Canberra

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Novotel Canberra
4.0 of 5 Hotel   |   65 Northbourne Ave | Act, Canberra 2612, Australia   |  
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Ranked #13 of 53 Hotels in Canberra
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Wouldn't stay anywhere else”
5 of 5 stars Reviewed September 20, 2013

I made the mistake of booking two nights at another hotel on recommendation by a friend. I stayed one night and checked out immediately the following morning as I couldn't bear to spend another night there. Fortunately enough I was able to make a reservation at the Novotel. It was the best thing I did.
The hotel staff were welcoming and efficient. Great location. The room was spotless and quiet. I made good use of the gym. The room service I ordered was delicious. Bed extremely comfortable. There was valet car parking. Basically I could not find fault with this hotel if I tried.
From now on when I travel to Canberra this is the hotel of choice for me.

Stayed September 2013, traveled on business
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2,379 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Any
English first
Sydney, Australia
1 review
5 of 5 stars Reviewed September 17, 2013

Excellent establishment... wasn't too crowded, excellent & friendly service combined with great restaurant. Art gallery exhibition was the last minute reason to go to Canberra... we went for a walk in the morning (around the lake) after asking for a late checkout - no problem ... and we then happened to stumble across the annual Floriade which started that day also !!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this review, October 11, 2013
Dear manager511
Thank you for your kind review. It is always a pleasure to know that our guests enjoyed their stay with us at the Novotel Canberra and that we were able to fulfill your needs. Our location to the city as well as Floriade is definitely convenient for all of our guests. We look forward to welcoming you back in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 17, 2013

I've tried out a few hotels in Canberra, and wasn't expecting much from the Novotel, but I really liked it! Very comfy and cosy, nice bathroom - expensive of course, as everything is in Canberra - but good value. Think this will be my choice from now on.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 15, 2013

Front desk service was average with one staff member carrying out checkins and a furtherr 2 staff having a discussion at the end of the counter. When they attended the counter the service was friendly.

Room was only a basic room and was adequate and reasonable value for cost. Following morning I wanted to use the hairdryer but unfortunately there was no hairdryer in the room. I reported this to the desk on checkout only to be told I probably did not see the hairdryer in the wardrode. I assured the young lady I checked as the defuser was there but no hairdryer. A small matter.
Location is excellent and I would utilise the hotel again.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wagga Wagga, Australia
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 16 cities Reviews in 16 cities
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed September 15, 2013

To spend a week end with family at Novotel Canberra is worthwhile. You will enjoy the swimming pool and the sauna (which by the way should not be recommended for children under 8 years old, mainly for the comfort of adults and children safety). The swimming pool is a bit noisy when a lot of kids are playing there. The restaurant serves good food, nice wines but the service is a bit too long. The staff members are professional and friendly. There is an off street parking whith a car keeper, which is convenient, but it comes at a cost. The self catering studio are comfortable and fully equiped. The location is good, the hotel is at a walking distance from the center of the town. The problem is that over the week end, there is some noise coming from a discotheque close by, pom pom pom all over the night! That is a big issue, indeed.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2612, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Business Hotel in Canberra
#13 Luxury Hotel in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Canberra 4*
Number of rooms: 286
Official Description (provided by the hotel):
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym, and the onsite One Restaurant and Bar. Winner of the Canberra & Capital Region Qantas Award for Excellence in Sustainable Tourism in 2012 and 2013. ... more   less 
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel

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