This hotel is in a great location. Its clean and has friendly service. We usually stay here when traveling to Canberra. However, on this occassion the housekeeping was lacking as we had to ask for our room to be cleaned and it didnt happen until 4pm. There seemed to be a general lack of staff at the hotel and this vibe continued into the shopping and restaurant district with a lot of restaurants closed until 7 Jan over the holiday period and terrible service in major department stores due to a lack of staffing in sale time and a clear lack of training in customer service.
- Also Known As:
- Novotel Canberra Hotel
- Novotel Canberra Hotel Canberra
- Accor Canberra
- Canberra Novotel
- Official Description (provided by the hotel):
- Redeveloped in 2009, Novotel Canberra offers premium hotel accommodation in the heart of the Nations Capital and close to the retail, entertainment and business district.Ideal for the discerning traveller, Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable yet modern design connecting the hotel with the spirit of the Canberra region. ... more less
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