When we checked into our room we found the carpet old, worn and stained. I opened the mini bar and found a leaking beer and 2 moths. My husband opened a curtain and the whole thing came down on his head. When we called reception about this, they sent someone up with keys to another room. Although did not offer any apology or assistance to help us, only to say "its down the hall". We had just unpacked with 3 small children and this was an inconvenience. Once in our new room, the carpet, fittings etc were much superior to the previous room. On the second day of our stay, housekeeping knocked on the door to service our room and my husband asked that they come back in10minutes, when we returned to our room later in the day it had not been made up, we called reception only to be told that housekeeping "must have forgot" and they had since left for the day. My husband asked could we at least have some clean towels, and a porter was sent up with the towels.
- Also Known As:
- Medina Executive James Court Hotel Canberra
- Medina Executive James Court Canberra
- Reservation Options:
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