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“Great Art Gallery base” 5 of 5 stars
Review of Hyatt Hotel Canberra

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Hyatt Hotel Canberra
5.0 of 5 Hotel   |   Commonwealth Avenue | Yarralumla, Canberra 2600, Australia   |  
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Awaken at the Park
Ranked #2 of 53 Hotels in Canberra
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Great Art Gallery base”
5 of 5 stars Reviewed January 20, 2013

We stayed in one of the King rooms at the rear of the hotel. It was a good size, extremely quiet, clean, with a comfy bed and had very efficient aircon (again with little noise!). The staff were friendly and made me feel welcome on the night I ate in the hotel on my own whilst my partner was at a function. The hotel makes a great base for visiting the National Art Gallery and the other cultural centres nearbly. There is a gym just behind the hotel with helpful staff and a medium sized pool and spa. It is also close to Lake Burley Griffin and its walk and cycleways if you enjoy an early morning stroll. We would definitely stay here next time we are in Canberra.

Room Tip: King rooms at the rear of the hotel are very quiet.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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757 reviews from our community

Traveler rating
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    90
    44
    29
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98
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
Australia
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 17, 2013

Loved our stay again. The Duty Manager, Rowan, is excellent and San the Porter always remembers us. He welcomed us back by name when he saw us. The staff are always very good and the architecture of the hotel is very beautiful. Some of the rooms do need renovating, but they are still very lovely and comfortable.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
113 reviews 113 reviews
27 hotel reviews
Reviews in 44 cities Reviews in 44 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed January 16, 2013

The courtyard at the Hyatt Hotel in Canberra is a really pleasant place to have Devonshire Tea.
We each received 3 deliciously warm freshly cooked scones to eat with strawberry jam and double cream. The scones come with either a small pot of tea (a small selection is offered) or coffee.
The service and decor live up to the Hotel 5 star rating.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Service
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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 12, 2013

Totally disappointed, over rated and over priced. Took my partner to Canberra for the weekend to celebrate his birthday and thought we would indulge and stay at the Hyatt. The bed was extremely hard, sheets were far from "crisp" general bedding was very average. Cleanliness in the ambassador lounge was poor. We had booked for 2 nights only stayed for 1 moved to another hotel nearby paid half the price and had an amazing experience. Must say the building is magnificent.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
116 reviews 116 reviews
66 hotel reviews
Reviews in 54 cities Reviews in 54 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 8, 2013

This was another visit - and not as good as the last but, if I hadn't stayed before, I probably would think nothing of it. It may have been because it was the very slow period between Christmas and New Year, but the service just wasn't up to Hyatt standard. Reception was slow (both check-in and check-out) and not particularly welcoming. Likewise in the cafe: service was slow, but at least it was friendly. Room was great and the hotel is spotlessly clean and well maintained.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
142 reviews 142 reviews
65 hotel reviews
Reviews in 75 cities Reviews in 75 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed January 5, 2013

My wife and I have just had one night at the Hyatt. We have stayed at the hotel many times over the years and we have never had a bad experiance. This stay, we had a deluxe park room, first time, normally stay in the newer rooms at the rear of the hotel. We were not disppointed, room was a good size, with a view over the gardens. Beds are always good and bathroom is large. Only negative was the cobwebs on the windows and on the air conditioning ducts. The buffet breakfast is just about the best around (almost as good as Westin Frankfurt), huge selection of cold and hot food, pastries and egg station, if you wish. Good flat whites as well.
Just before we left, my wife had a coffee in the lounge - $6.50 is just a bit steep !!!!

Room Tip: Make sure you get a bed and breakfast package as the breakfast is very expensive otherwise.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasmania
Top Contributor
83 reviews 83 reviews
21 hotel reviews
Reviews in 42 cities Reviews in 42 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed January 3, 2013 via mobile

A great classy Art Deco hotel - feels like a country club house. We found the service excellent - check in was a little slow but a group arrived in front of us - stuff happens! The rooms are clean and large as are the bathrooms. The gardens and bar area are nice. Room service was expensive and the food ok - the only area that wasn't up to scratch. The prices were 5* - the food was 3*. You're walking distance from Parliament (new & old), parks and Lake Burley Griffin. A great characterful place to stay in Canberra

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Hotel Canberra

Address: Commonwealth Avenue | Yarralumla, Canberra 2600, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Canberra
#2 Luxury Hotel in Canberra
#2 Family Hotel in Canberra
#3 Romantic Hotel in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Hotel Canberra 5*
Number of rooms: 249
Official Description (provided by the hotel):
Heritage Listed Hotel which retains many of the classic Art Deco design elements of the original building built in 1924. ... more   less 
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Also Known As:
Hyatt Canberra
Canberra Hyatt

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