I travel extensively with work and was quiet disappointed with some aspects of my stay with this property. Arriving at 9pm in the dark, I didn't feel safe as a single female traveller trying to find a parking spot which ended up being down the back in a gravel car park on which I had to carry luggage and computers etc as the ground was not suitable to roll a suitcase over and was very dark (reception had let me know on check in that parking was difficult until about 10.30pm due to a function.... not really a great option to move my vehicle at 10.30pm when my day started at 4.00am and I wanted to be in bed). There were a lot of people milling about all over the car park areas, which did nothing to increase my feeling of safety. Due to the lateness of my arrival, I decided to order room service. What I didn't expect was room service to arrive in polystyrene takeaway containers, a plastic bag with plastic cutlery (there room did not even have a plate, cutlery or glass that I could use to make my dinner more appealing and better presented). A BLT with salad & chips, plus a can of drink came to a total of $27.50 including $5 to deliver it. The BLT has egg on it which was not on the menu, and there was no salad. The fries were McDonalds chips. Had I known it was in a plastic bag, I would have gone and collected it myself, and saved $5.00 of better still, purchased McDonalds on the way to the hotel and only paid $9.00! Extremely disappointing room service provision. The room however was spacious, albeit signage making the rooms a little difficult to find. The hotel is an old motel style where you park (if you can) close to the buildings. The garbage bin in the bathroom had not been changed after the last guest as it still had rubbish in it. The rest of the room and bathroom was reasonable, and the verandah a nice addition to access some fresh air. I did end up closing the sliding door to the verandah as the people next door were noisy, and also the guests leaving the function. .
- Also Known As:
- Heritage Hotel Canberra
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