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All 52 Canberra hotels

Crowne Plaza Hotel Canberra: Traveler Reviews

4.5 of 5
1 Binara Street, Canberra 2601, Australia
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Crowne Plaza Hotel Canberra
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69%
Ranked #12 of 52 hotels in Canberra
Most recent review
5 of 5 stars Reviewed January 23, 2013
BertieBasset1957 Newton Abbot, United Kingdom
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494 reviews from our community

Traveler rating
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    220
    102
    36
    24
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Families
105
 
Couples
122
 
Solo
48
 
Business
173
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Newton Abbot, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“What a great hotel”
5 of 5 stars Reviewed January 23, 2013

We had 2 nights at the crown plaza hotel in Canberra as part our tour around the southern part of Australia. This was by far the best hotel we stayed in and the staff were very friendly and couldn't do enough for you. Whilst we only had breakfast in the hotel it was very good and reasonable value comapered to a number of other hotels we stayed at. The hotel was very clean and modern and in a good location which was very well located for central Canberra. There was a great walk around Great Burley Griffin Lake and the War Memorial is a 15 minute walk away and well worth a visit.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BertieBasset1957 about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
January 31, 2013
Dear BertieBasset1957,

Thank you for your review and for the wonderful recommendation. High praise indeed and we are really thrilled to have been able to impact your stay so positively. This is absolutely our goal.
Thank you for choosing to stay with us and we look forward to the chance to welcome you back.

Yours Sincerely
Matt Anderson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wonderfully welcoming”
5 of 5 stars Reviewed January 23, 2013

When we arrived they greeted us with bottles of cold water. We'd just travelled from Sydney on THAT day when temperatures reached 48 degrees (Friday 18/1/2013) so the water was gratefully received. They were very welcoming and as we're with Priority Privilege there were extras like packets of snacks and late checkout.
The room was quiet, complete with blockout blinds, a comfortable bed, lots of pillows and a good sized bathroom, Nice view over the park.
I'm not into walking but this hotel was within walking distance of the shops even for me. The casino is right next door.
We'll be back.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RCD2012_12 about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
January 31, 2013
Dear RCD2012_12,

Thank you for your review. "That Day" was tremendously hard on anyone travelling and I'm thrilled we were able to provide some relief when you arrived. We try very hard to find opportunities to deliver the best guest experience to support our great location and I'm really pleased to read of the impact our efforts had on your stay.
Thank you for choosing us and we look forward to the chance to welcome you back.

Yours Sincerely
Matt Anderson
General Manager
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Sydney, Australia
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Loved it - will stay again”
4 of 5 stars Reviewed January 21, 2013

Stayed here on a package rate through hotel website - "Toulouse Lautrec" exhibition at National Gallery. Package included king size bed, parking and two "untimed" tickets costing $50 to the exhibition. Great value IMO.
Was upgraded to a park-view at check in (Priority Club Gold Member).
Room was very clean and well kept but bathroom in need of modernisation.
Hotel check-in staff and concierge extremely friendly and helpful. Check-out time of 11am very convenient.

Hotel in a great position adjacent to Casino and walking distance to cafes, restaurants and pubs. Large shopping mall with everything from ALDI, Myers, David Jones etc to BOSS across the road.

Would definitley stay here again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mandmshow about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
January 31, 2013
Dear mandmshow,

Thank you for your review. I'm thrilled that the location suited your needs, you felt you received great value and of course that your wonderful loyalty through our Priority Club program was recognisd by the team.
Thank you for choosing us and we look forward to welcoming you back to Canberra and our other Crowne Plaza hotels.

Yours Sincerely
Matt Anderson
General Manager
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Brisbane, Australia
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Very good service and location”
5 of 5 stars Reviewed January 20, 2013 via mobile

Great refurbished hotel at a good price purchased on their site. Very honest and sincere service from all staff I met. Rooms are well fitted out and work space in room is a good touch. Location spot on and walking distance to good shops. Definitely recommend this hotel for business travelers and couples.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BrisTravel01 about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
January 31, 2013
Dear VrisTravel01,

Thankyou so much for your recommendation. Personal recommendations based on first hand experience are the very best way to promote anything, and we are very grateful to you for taking the time to share your experience.
We look forward to the chance to welcome you back.

Yours Sincerely
Matt Anderson
General Manager
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Tartu, Estonia
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
8 helpful votes 8 helpful votes
“Good park view”
4 of 5 stars Reviewed January 18, 2013

Hotel is easy to find and it is very close to government buildings and shopping mall. Hotel room was clean but bathrooms should need a renovation. They look quite tired. From room I had good view to the park. Hotel has also a gymnasium with sauna and outdoor swimming pool.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask RST50 about Crowne Plaza Hotel Canberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew A, Manager at Crowne Plaza Hotel Canberra, responded to this review
January 31, 2013
Dear RST50,

Thank you for your review. I'm thrilled tat our excellent location helped you enjoy Canberra. We receive a great deal of positive feedback from guests who find us the perfect base for the attractions and business hubs. I'm pleased to advise that we are currently in the planning stages toward an upgrade of our bathrooms. Of course we try to ensure they are immaculately presented always and will hopefully be able to complete a refresh of the physical product this year.
Thank you again , we look forward to welcoming you back to Canberra and the Crowne Plaza.

Yours Sincerely
Matt Anderson
General Manager
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Additional Information about Crowne Plaza Hotel Canberra

Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza
Address: 1 Binara Street, Canberra 2601, Australia
Phone Number:
Region: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Canberra
#9 Luxury Hotels in Canberra
#9 Business Hotels in Canberra
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Encounter friendly service, easy accessibility and all the amenities you’ll need to stay connected at Crowne Plaza Canberra. Ideally located in the heart of the Nation’s Capital and within walking distance of the city’s best bars, restaurants, attractions and main shopping fair, Crowne Plaza Canberra is the accommodation venue of choice for those seeking a memorable experience. Each of our 295 luxurious rooms have been designed with comfort in mind and feature ergonomic workstations and deluxe bedding to ensure you are well rested during your holiday or business stay. Excite your palate with succulent grills and fresh local produce in our signature Redsalt Restaurant, or enjoy lighter fare and a selection of wine, beer and specialty cocktails in our vibrant and popular Binara one bar. Meet with friends or hold an informal meeting with colleagues in the picturesque Atrium Lounge and enjoy an espresso coffee or herbal tea prepared by one of our expert baristas. Being active is a big part of enjoying life, which is why we’re pleased to offer guests complimentary access to Pro-Fit Health Club with sauna and outdoor pool. Guests may also take advantage of our 24 hour Business Centre, high speed broadband and wireless connectivity in public areas designed to keep you connected. Treat yourself to a refreshing sanctuary from the stresses of life at Earth Day Spa. A visit to the spa will leave you feeling relaxed, soothed and pampered, so you can get more out of your stay. Earth Day Spa is open seven days a week and features treatments such as massages, facials, and beauty treatments for men and women. Be confident in your decision to experience Crowne Plaza Canberra and rely on exemplary service, easy access and modern facilities designed with your comfort and enjoyment in mind. ... more   less 
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